HR Generalist

19 hours ago

Taguig, National Capital Region, Philippines Finpro Full time ₱300,000 - ₱450,000 per year

Role Overview

The HR Generalist will play a key role in managing day-to-day HR operations, with a strong focus on recruitment for entry-level roles such as field collectors, and support staff. The role requires a professional who can balance hands-on recruitment activities with general HR responsibilities, and who understands the dynamics of the collections industry.

The ideal candidate is proactive, detail-oriented, and passionate about attracting, developing, and retaining top talent while ensuring HR processes support organizational goals.

Key Responsibilities

Recruitment & Talent Acquisition

  • Lead end-to-end recruitment processes for entry-level positions (e.g., field collector, finance associates, and support staff).
  • Partner with department heads to identify staffing needs and create job descriptions.
  • Source candidates through various channels (job boards, social media, employee referrals, etc.).
  • Screen, interview, and assess candidates to ensure a strong culture and role fit.
  • Coordinate onboarding and orientation programs for new hires to ensure smooth integration.

HR Operations & Employee Relations

  • Support HR programs, policies, and procedures across the employee lifecycle.
  • Handle employee relations matters and support the implementation of engagement and retention initiatives.
  • Maintain accurate HR records, employee files, and HRIS data.
  • Support payroll preparation and benefits administration as needed.
  • Provide guidance to employees on HR-related inquiries and company policies.

Performance & Compliance

  • Assist in the implementation of performance management and appraisal systems.
  • Ensure HR processes comply with labor laws and company policies.
  • Support compliance with industry-specific regulations (especially within the finance and collections environment).
  • Collaborate with management on training needs analysis and employee development programs.

HR Reporting & Analytics

  • Prepare HR metrics and reports on recruitment, turnover, and headcount.
  • Monitor and report recruitment performance and hiring timelines.

Qualifications & Experience

  • Bachelor's degree in Human Resources, Psychology, Business Administration, or related field.
  • Minimum 2* years of relevant HR experience *preferably for collections, or financial services roles.
  • Familiarity with HR processes and policies including labor compliance and employee engagement.
  • Experience or exposure to the finance, lending, or collections industry is highly preferred.
  • Strong communication and interpersonal skills.
  • Proficient in MS Office and HRIS or applicant tracking systems.
  • Ability to handle sensitive information with confidentiality and professionalism.

Job Types: Full-time, Permanent

Pay: From Php25,000.00 per month

Benefits:

  • Additional leave
  • Flexible schedule
  • Opportunities for promotion

Work Location: In person

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