HR Generalist
2 hours ago
Role Overview
The HR Generalist will play a key role in managing day-to-day HR operations, with a strong focus on recruitment for entry-level roles such as field collectors, and support staff. The role requires a professional who can balance hands-on recruitment activities with general HR responsibilities, and who understands the dynamics of the collections industry.
The ideal candidate is proactive, detail-oriented, and passionate about attracting, developing, and retaining top talent while ensuring HR processes support organizational goals.
Key Responsibilities
Recruitment & Talent Acquisition
- Lead end-to-end recruitment processes for entry-level positions (e.g., field collector, finance associates, and support staff).
- Partner with department heads to identify staffing needs and create job descriptions.
- Source candidates through various channels (job boards, social media, employee referrals, etc.).
- Screen, interview, and assess candidates to ensure a strong culture and role fit.
- Coordinate onboarding and orientation programs for new hires to ensure smooth integration.
HR Operations & Employee Relations
- Support HR programs, policies, and procedures across the employee lifecycle.
- Handle employee relations matters and support the implementation of engagement and retention initiatives.
- Maintain accurate HR records, employee files, and HRIS data.
- Support payroll preparation and benefits administration as needed.
- Provide guidance to employees on HR-related inquiries and company policies.
Performance & Compliance
- Assist in the implementation of performance management and appraisal systems.
- Ensure HR processes comply with labor laws and company policies.
- Support compliance with industry-specific regulations (especially within the finance and collections environment).
- Collaborate with management on training needs analysis and employee development programs.
HR Reporting & Analytics
- Prepare HR metrics and reports on recruitment, turnover, and headcount.
- Monitor and report recruitment performance and hiring timelines.
Qualifications & Experience
- Bachelor's degree in Human Resources, Psychology, Business Administration, or related field.
- Minimum 2* years of relevant HR experience *preferably for collections, or financial services roles.
- Familiarity with HR processes and policies including labor compliance and employee engagement.
- Experience or exposure to the finance, lending, or collections industry is highly preferred.
- Strong communication and interpersonal skills.
- Proficient in MS Office and HRIS or applicant tracking systems.
- Ability to handle sensitive information with confidentiality and professionalism.
Job Types: Full-time, Permanent
Pay: From Php25,000.00 per month
Benefits:
- Additional leave
- Flexible schedule
- Opportunities for promotion
Work Location: In person
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