Admin Medical Assistant

1 day ago

Eastwood Metro Manila, Philippines CF Solutions Philippines Inc. Full time ₱250,000 - ₱600,000 per year

Key Responsibilities:

Patient Scheduling & Coordination: Schedule, confirm, and manage patient appointments, ensuring alignment with provider availability and patient preferences. Coordinate rescheduling and follow-up appointments as needed. 

Insurance Verification: Verify patient insurance information, update coverage details in the system, and assist patients with insurance inquiries and eligibility checks.

Patient Communication: Respond to patient inquiries via phone, email, or virtual platforms, providing excellent customer service.

Referral Coordination: Manage the referral process by processing referrals timely and ensuring patients receive necessary referral information.

Compliance & Confidentiality: Ensure adherence to HIPAA guidelines and confidentiality protocols when handling patient data. Assist with maintaining the office's compliance with regulatory standards.

Team Collaboration: Work closely with in-office healthcare providers to ensure effective communication and coordination of patient care.

Reporting & Documentation: Assist in preparing reports and documentation for medical providers, ensuring timely and accurate delivery of patient information.

Required Skills and Qualifications:

• College Graduate (Preferably Nursing/ Registered Nurse) Certification in Medical Assisting or Healthcare Administration preferred.

• Proven experience in an administrative or medical assistant role, preferably in a remote or offshore environment. 

• Proficiency in using Electronic Health Record (EHR) systems, Microsoft Office Suite, and other virtual communication tools. 

• Strong knowledge of medical terminology and healthcare administration processes. 

• Familiarity with insurance verification, billing procedures, and coding (CPT, ICD-10). 

• Strong organizational skills and attention to detail, with the ability to manage multiple tasks efficiently. 

• Excellent written and verbal communication skills, with a focus on professionalism and customer service. 

• Ability to maintain confidentiality and adhere to HIPAA regulations at all times. 

• Ability to work independently, manage time effectively, and meet deadlines in a remote work environment

Work Condition:

Work onsite in Eastwood, Quezon City (No option for WFH)

Night shift schedule

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