L2 Technical Support

2 days ago


Muntinlupa, Philippines NYGC Services, Inc. Full time

Job Title: L2 Technical Support Location: Alabang, Muntinlupa (Hybrid - 3x per week RTO) Mode of Hiring: Contract (6 months Extendable) Shift: Day Job Description: Research issues not able to be resolved by Tier 1 and identify system fault Provides initial fault isolation and proposes resolution for approval by senior team members to limit and address issues promptly. Prepare additional detailed information for Tier 3 on issues that require devinvolvement Create support commands/scripts/workarounds to resolve customer issues Support issue resolution with various Internal Admin Tools (IAT) Respond to more advanced issues escalations promptly and appropriately, per Helix’s internal processes, procedures and systems. Reach out proactively to senior agents and supervisors with questions to ensure solid understanding and growth of systems, processes and procedures. Role Requirements Technical aptitude or familiarity with software concepts such as: HTML, Javascript, Wordpress, SQL Queries, Exponea or other CRM platform tool experience, Word, Excel, cloud platforms (Azure, GCP) With 2-3 years of relevant experience. Solid organization and coordination skills. Outstanding research and problem-solving skills. Excellent verbal & written communication skills Able to utilize internal communication tools to align with all stakeholders to perform requested tasks Prior work experience as a technical specialist preferred but not required Prior work experience in healthcare and/or software industry preferred but not Required #J-18808-Ljbffr



  • Muntinlupa, Philippines NYGC Services, Inc. Full time

    Role Requirements Technical aptitude or familiarity with software concepts such as: HTML, Javascript, Wordpress, SQL Queries, Exponea or other CRM platform tool experience, Word, Excel, cloud platforms (Azure, GCP) With 2-3 years of relevant experience. Solid organization and coordination skills. Outstanding research and problem-solving skills. Excellent...


  • Muntinlupa, Philippines GECO Asia Pte Ltd Full time

    About Us: GECO Philippines, part of the GECO Asia Group of Companies, is a specialist IT Consulting Services company with headquarters in Singapore and two delivery centers in the Philippines. Position: Java Application Support We are seeking a Java Application Support to act as the final escalation point for the most complex production issues in our...

  • L2 Support

    4 weeks ago


    Muntinlupa, Philippines UPTC Full time

    Qualifications Technical aptitude or familiarity with software concepts such as: HTML, Javascript, Wordpress, SQL Queries, Exponea or other CRM platform tool experience, Word, Excel, cloud platforms (Azure, GCP) With 2-3 years of relevant experience. Solid organization and coordination skills. Outstanding research and problem-solving skills. Excellent verbal...


  • Muntinlupa, Philippines Tap Growth ai Full time

    Java Application Support Join Tap Growth ai in Muntinlupa City, National Capital Region, Philippines. Location: Muntinlupa, Philippines⏰ Work Mode: Hybrid (3 days onsite, 2 days WFH) Role: Java Application Support Key Responsibilities: Incident Management – Own and resolve escalated (P1/P2) incidents from L1 and L2 teams, perform deep root cause...


  • Muntinlupa, Philippines GECO Asia Pte. Ltd Full time

    About Us We are a specialist IT consulting firm supporting global business applications and platforms. We deliver mission-critical services to clients using advanced technologies and lean teams. We’re looking for a proactive ull Stack Support Engineer – C#/.Net & ReactJS who thrives in resolving complex issues, driving system improvements, and supporting...


  • Muntinlupa, Philippines Hunter's Hub Incorporated Full time

    ● Last level of application support that performs deep analysis, troubleshoots, modifies the code and data of applications used by end customers in production environments applying knowledge in programming techniques and experience in specific technology platforms following agreed service level agreement timelines. ● Follows the Standard Operation...

  • L2 Support

    7 days ago


    Muntinlupa Central Post Office P, Philippines Tranzend Solutions Trading Corporation Full time ₱900,000 - ₱1,200,000 per year

    QualificationsTechnical aptitude or familiarity with software concepts such as: HTML, Javascript, Wordpress, SQL Queries, Exponea or other CRM platform tool experience, Word, Excel, cloud platforms (Azure, GCP)With 2-3 years of relevant experience.Solid organization and coordination skills.Outstanding research and problem-solving skills.Excellent verbal &...

  • Java Developer

    2 weeks ago


    Muntinlupa, Philippines Hunter's Hub Inc. Full time

    Hybrid - Muntinlupa 3-5 Yrs Exp Bachelor Full-time Job Description Handles escalated incidents from L2 support, performing in-depth analysis and determining root causes. Coordinates with supervisors and business users, especially during high-priority (P1) incidents, and ensures timely workarounds or fixes. Updates knowledge base and maintains direct...

  • IT Technical Support

    4 hours ago


    Muntinlupa, Philippines 1stA Logistics Full time

    The IT Technical Support is responsible for providing technical assistance, troubleshooting, and support to ensure the smooth operation of the company’s computer systems, network, and other technology-related equipment. This role involves diagnosing hardware and software issues, installing and configuring systems, and ensuring optimal performance of IT...


  • Muntinlupa, Philippines FoodSHAP® Full time

    About Us Food Safety & Hygiene Academy of the Philippines (FoodSHAP) is the leading and first educational institution in the Philippines dedicated to developing world‑class Food Safety Qualification Programs for food handlers. Since 2015, we have certified over 10,000 professionals worldwide, empowering individuals and businesses with globally recognized...