L2 Technical Support
4 weeks ago
Job Title: L2 Technical Support Location: Alabang, Muntinlupa (Hybrid - 3x per week RTO) Mode of Hiring: Contract (6 months Extendable) Shift: Day Job Description: Research issues not able to be resolved by Tier 1 and identify system fault Provides initial fault isolation and proposes resolution for approval by senior team members to limit and address issues promptly. Prepare additional detailed information for Tier 3 on issues that require devinvolvement Create support commands/scripts/workarounds to resolve customer issues Support issue resolution with various Internal Admin Tools (IAT) Respond to more advanced issues escalations promptly and appropriately, per Helix’s internal processes, procedures and systems. Reach out proactively to senior agents and supervisors with questions to ensure solid understanding and growth of systems, processes and procedures. Role Requirements Technical aptitude or familiarity with software concepts such as: HTML, Javascript, Wordpress, SQL Queries, Exponea or other CRM platform tool experience, Word, Excel, cloud platforms (Azure, GCP) With 2-3 years of relevant experience. Solid organization and coordination skills. Outstanding research and problem-solving skills. Excellent verbal & written communication skills Able to utilize internal communication tools to align with all stakeholders to perform requested tasks Prior work experience as a technical specialist preferred but not required Prior work experience in healthcare and/or software industry preferred but not Required #J-18808-Ljbffr
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L2 Technical Support
3 weeks ago
Muntinlupa, Philippines Ascendion Full timeQualifications With 2-3 years of relevant experience. Technical aptitude or familiarity with software concepts such as HTML, JavaScript WordPress, SQL Queries, Exponea or other CRM platform tool experience, Word, Excel, cloud platforms (Azure, GCP) Role Summary The L2 Technical Support Specialist will be responsible for providing level 2 support for Uprise &...
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L2 Technical Support
3 weeks ago
Muntinlupa, Philippines Directio PHL, Inc. Full timeDirectio is a global IT services company. We consult, code, test, deploy, and manage mainly cloud-based and mobile applications, providing around-the-clock support from our offices in Poland, the Philippines, Mexico, and the USA. We prepare our FMCG, retail, automotive, and SaaS clients for the future by accelerating their digital transformation. Operating...
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L2 Application Support
2 weeks ago
Muntinlupa, Philippines Tap Growth ai Full timeL2 Application Support Analyst We’re hiring a Level 2 Application Support Analyst to help ensure that business applications run smoothly and efficiently for end users. You’ll troubleshoot, analyze, and resolve system issues while collaborating with cross-functional teams to deliver timely and high-quality solutions. If you enjoy solving complex problems,...
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L2 Application Support
3 weeks ago
Muntinlupa, Philippines Geco Asia Pte LTD Full timeAbout GECO Asia GECO Asia is a leading IT services and solutions provider with a strong presence across the Philippines and Asia. We specialize in delivering tailored IT support, managed services, and business process solutions to ensure operational excellence for our clients. Our teams thrive in a collaborative, innovative, and growth‑focused environment,...
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L2 Support
3 weeks ago
Muntinlupa, Philippines Hunter's Hub Inc. Full timeOn-site - Muntinlupa 1-3 Yrs Exp Bachelor Full-time Job Description Research issues not resolved by Tier 1 and identify system faults Provide initial fault isolation and propose resolutions for approval by senior team members to address issues promptly Prepare additional detailed information for Tier 3 on issues requiring developer involvement Create support...
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L2 Support
2 weeks ago
Muntinlupa Central Post Office P, Philippines Tranzend Solutions Trading Corporation Full time ₱900,000 - ₱1,200,000 per yearQualificationsTechnical aptitude or familiarity with software concepts such as: HTML, Javascript, Wordpress, SQL Queries, Exponea or other CRM platform tool experience, Word, Excel, cloud platforms (Azure, GCP)With 2-3 years of relevant experience.Solid organization and coordination skills.Outstanding research and problem-solving skills.Excellent verbal &...
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IT Technical Support
4 weeks ago
Muntinlupa, Philippines 1stA Logistics Full timeThe IT Technical Support is responsible for providing technical assistance, troubleshooting, and support to ensure the smooth operation of the company’s computer systems, network, and other technology-related equipment. This role involves diagnosing hardware and software issues, installing and configuring systems, and ensuring optimal performance of IT...
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L3 Application Support
3 days ago
Muntinlupa, Philippines Hunter's Hub Incorporated Full time● Last level of application support that performs deep analysis, troubleshoots, modifies the code and data of applications used by end customers in production environments applying knowledge in programming techniques and experience in specific technology platforms following agreed service level agreement timelines. ● Follows the Standard Operation...
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IT Technical Support
4 weeks ago
Muntinlupa, Philippines FoodSHAP® Full timeAbout Us Food Safety & Hygiene Academy of the Philippines (FoodSHAP) is the leading and first educational institution in the Philippines dedicated to developing world‑class Food Safety Qualification Programs for food handlers. Since 2015, we have certified over 10,000 professionals worldwide, empowering individuals and businesses with globally recognized...
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Technical Support Specialist
4 weeks ago
Muntinlupa, Philippines BOLDR PH, INC. Full timeA LITTLE BIT ABOUT Boldr Boldr is the first global B-Corp dedicated to delivering world-class Client experiences while creating access to dignified, meaningful work in communities around the world. We are a global team, united by our desire to connect diverse people with common values for boldr impact. We employ just over a thousand team members across five...