L2 Support

About GECO Asia GECO Asia is a leading IT services and solutions provider with a strong presence across the Philippines and Asia. We specialize in delivering tailored IT support, managed services, and business process solutions to ensure operational excellence for our clients. Our teams thrive in a collaborative, innovative, and growth‑focused environment,...

Qualifications With 2-3 years of relevant experience. Technical aptitude or familiarity with software concepts such as HTML, JavaScript WordPress, SQL Queries, Exponea or other CRM platform tool experience, Word, Excel, cloud platforms (Azure, GCP) Role Summary The L2 Technical Support Specialist will be responsible for providing level 2 support for Uprise &...

Job Title: L2 Technical Support Location: Alabang, Muntinlupa (Hybrid - 3x per week RTO) Mode of Hiring: Contract (6 months Extendable) Shift: Day Job Description: Research issues not able to be resolved by Tier 1 and identify system fault Provides initial fault isolation and proposes resolution for approval by senior team members to limit and address issues...

Directio is a global IT services company. We consult, code, test, deploy, and manage mainly cloud-based and mobile applications, providing around-the-clock support from our offices in Poland, the Philippines, Mexico, and the USA. We prepare our FMCG, retail, automotive, and SaaS clients for the future by accelerating their digital transformation. Operating...

About Us: GECO Philippines, part of the GECO Asia Group of Companies, is a specialist IT Consulting Services company with headquarters in Singapore and two delivery centers in the Philippines. Position: Java Application Support We are seeking a Java Application Support to act as the final escalation point for the most complex production issues in our...

About Us We are a specialist IT consulting firm supporting global business applications and platforms. We deliver mission-critical services to clients using advanced technologies and lean teams. We’re looking for a proactive ull Stack Support Engineer – C#/.Net & ReactJS who thrives in resolving complex issues, driving system improvements, and supporting...

Java Application Support Join Tap Growth ai in Muntinlupa City, National Capital Region, Philippines. Location: Muntinlupa, Philippines⏰ Work Mode: Hybrid (3 days onsite, 2 days WFH) Role: Java Application Support Key Responsibilities: Incident Management – Own and resolve escalated (P1/P2) incidents from L1 and L2 teams, perform deep root cause...

● Last level of application support that performs deep analysis, troubleshoots, modifies the code and data of applications used by end customers in production environments applying knowledge in programming techniques and experience in specific technology platforms following agreed service level agreement timelines. ● Follows the Standard Operation...

Hybrid - Muntinlupa 3-5 Yrs Exp Bachelor Full-time Job Description Handles escalated incidents from L2 support, performing in-depth analysis and determining root causes. Coordinates with supervisors and business users, especially during high-priority (P1) incidents, and ensures timely workarounds or fixes. Updates knowledge base and maintains direct...

Qualifications: a. Education ● Bachelor’s or College degree in Computer Science, Computer Engineering, Information Technology and/or related field. Other degrees are welcome as long as he or she has extensive related experience. b. Experience ● Has at least (3) years of experience in computer programming, analysis and troubleshooting...