
L2 Support
15 hours ago
On-site - Muntinlupa 1-3 Yrs Exp Bachelor Full-time
Job Description- Research issues not resolved by Tier 1 and identify system faults
- Provide initial fault isolation and propose resolutions for approval by senior team members to address issues promptly
- Prepare additional detailed information for Tier 3 on issues requiring developer involvement
- Create support commands, scripts, and workarounds to resolve customer issues
- Support issue resolution using various Internal Admin Tools (IAT)
- Respond to advanced issue escalations promptly and appropriately, in line with Helix’s internal processes, procedures, and systems
- Proactively reach out to senior agents and supervisors with questions to ensure thorough understanding and continuous growth of systems, processes, and procedures
- 2–3 years of relevant experience
- Solid organization and coordination skills
- Outstanding research and problem-solving skills
- Excellent verbal and written communication skills
- Ability to utilize internal communication tools to align with all stakeholders and perform requested tasks
- Prior work experience as a technical specialist preferred but not required
- Prior work experience in healthcare and/or software industry preferred but not required
If the position requires you to work overseas, please be vigilant and beware of fraud.
If you encounter an employer who has the following actions during your job search, please report it immediately
- withholds your ID,
- requires you to provide a guarantee or collects property,
-
L2 Technical Support
6 days ago
Muntinlupa, Philippines Tap Growth ai Full timeTap Growth ai Muntinlupa City, National Capital Region, Philippines We're Hiring: L2 Technical Support! We are seeking an experienced L2 Technical Support professional to provide advanced technical assistance and resolve complex customer issues. The ideal candidate will have strong problem-solving skills, technical expertise, and the ability to escalate and...
-
L3 Application Support
2 weeks ago
Muntinlupa, Philippines Hunter's Hub Incorporated Full time● Last level of application support that performs deep analysis, troubleshoots, modifies the code and data of applications used by end customers in production environments applying knowledge in programming techniques and experience in specific technology platforms following agreed service level agreement timelines. ● Follows the Standard Operation...
-
Application Support
2 weeks ago
Muntinlupa, Philippines Hunter's Hub Incorporated Full timeQualifications: a. Education ● Bachelor’s or College degree in Computer Science, Computer Engineering, Information Technology and/or related field. Other degrees are welcome as long as he or she has extensive related experience. b. Experience ● Has at least (3) years of experience in computer programming, analysis and troubleshooting...
-
Application Support
4 days ago
Muntinlupa, Philippines Hunter's Hub Incorporated Full timeQualifications: a. Education ● Bachelor’s or College degree in Computer Science, Computer Engineering, Information Technology and/or related field. Other degrees are welcome as long as he or she has extensive related experience. b. Experience ● Has at least (3) years of experience in computer programming, analysis and troubleshooting...
-
Java Developer
2 weeks ago
Muntinlupa, Philippines Hunter's Hub Inc. Full timeHybrid - Muntinlupa 3-5 Yrs Exp Bachelor Full-time Job Description Handles escalated incidents from L2 support, performing in-depth analysis and determining root causes. Coordinates with supervisors and business users, especially during high-priority (P1) incidents, and ensures timely workarounds or fixes. Updates knowledge base and maintains direct...
-
L3 Full Stack Application Support
2 weeks ago
Muntinlupa, Philippines Hunter's Hub, Inc. Full timeSUPPLEMENTARY INFORMATION (Requirements): a. Education ● Bachelor’s or College degree in Computer Science, Computer Engineering, Information Technology and/or related field. Other degrees are welcome as long as he or she has extensive related experience. b. Experience ● Has at least (3) years of experience in computer programming, analysis...
-
L3 Application Support
2 weeks ago
Muntinlupa, Philippines Hunter's Hub Inc. Full timeQualifications Bachelor’s/College Degree in Computer Science, Computer Engineering, IT, or related field Other degrees acceptable with extensive relevant experience 3+ years in computer programming, analysis, troubleshooting applications 1+ year in Level 2 Application Support Experience in Incident, Problem & Change Management Familiarity with...
-
Senior Technical Support Engineer
2 weeks ago
Muntinlupa, Philippines Invoker Labs Full timeWOO X is a global centralised crypto futures and spot trading platform offering best-in-class liquidity and price execution. WOO X has an average daily volume exceeding $1.5 billion and is home to hundreds of thousands of traders worldwide. WOO X traders benefit from radical transparency through our industry-first live Proof of Reserves & Liabilities...
-
L2 Technical Support Specialist
2 days ago
Muntinlupa Central Post Office P, Philippines Nityo Infotech Full time ₱660,000 - ₱780,000 per yearWork Location: Alabang, MuntinlupaArrangement: OnsiteSalary Offer: package of PHP 55,000-65,000/month (based on experience)Shift: AM ShiftQUALIFICATIONS:Technical aptitude or familiarity with software concepts such as: HTML, Javascript, Wordpress, SQL Queries, Exponea or other CRM platform tool experience, Word, Excel, cloud platforms (Azure, GCP)With 2-3...
-
Senior Backend Engineer
2 weeks ago
Muntinlupa, Philippines Panga Capital Full timeOverview GRVT is the world’s first licensed hybrid decentralized exchange (DEX), on a mission to make wealth-building as natural as daily life. We’re building a compliant peer-to-peer investment platform for premium tokenized strategies—from crypto to alternative investments—backed by trusted infrastructure and self-custodial security. In just 90...