Customer Service Associate

4 days ago


San Fernando, Central Luzon, Philippines Schola Angelicus Inc. - Cabuyao Full time $20,000 - $30,000 per year

JOB OVERVIEW/SUMMARY

The Customer Service Representative will be responsible for interacting with customers to provide information about SJWS's services, processes, and resolving customer complaints. The Customer Service Representative will be the first point of contact for customers for their concerns and complains and will be critical in ensuring and monitoring the customer's satisfaction and loyalty.

MAIN DUTIES & RESPONSIBILITIES

Key Responsibilities:

  • Interact with customers via phone, email, or chat to provide information about SJWSC's services and processes
  • Address customer inquiries and complaints in a timely and professional manner that adheres to the values of SJWSC and PA Properties
  • Ensure customer satisfaction by providing accurate and helpful information, and resolving issues in a timely manner
  • Collaborate with other departments to ensure smooth and efficient operations and timely response to customer inquiries and complaints
  • Maintain customer records and update databases with relevant information
  • Monitors and records customer inquiries and complaints
  • To ensure that the overall customer response time is achieved
  • Assist other works in the Commercial Department from time to time
  • Perform other minor duties as assigned
  • Must meet monthly and annual internal targets

Job Type: Full-time

Work Location: In person



  • San Fernando, Central Luzon, Philippines Intelassist Inc. Full time ₱360,000 - ₱480,000 per year

    Client: One Workforce GlobalEmployment Type: Full-Time EmploymentWork Setup: 100% OnsiteWork Schedule: Night Shift (10:00 AM to 7:00 PM U.S. Eastern Time Zone)Location: Clark, PampangaSalary Package: 30,000 to 40,000 PHP/MonthlyWhat You'll Do:Respond promptly to customer inquiries over multiple channels such as phone, email, and live chat.Quickly and...


  • San Fernando, Central Luzon, Philippines Sutherland Full time

    What's the day-to-day vibe like in this role?As a Customer Service Representative for our Audio & Podcast Streaming Services account, you will be responsible for managing incoming customer phone calls and addressing various service-related issues. Your main role is to deliver excellent customer service by understanding and responding to the specific needs of...


  • San Fernando, Central Luzon, Philippines CORPORATE VISIONS INC Full time ₱25,000 per year

    Engage with customers via phone, chat, or email and provide top-notch service.Resolve customer inquiries quickly and effectively, ensuring satisfaction every time.Document customer interactions and track progress through our system.Meet performance goals and help drive the success of the team.Upsell or cross-sell products or services where applicable, in...


  • San Fernando, Central Luzon, Philippines J-K International Language Center Full time ₱312,000 - ₱360,000 per year

    Client Profile: This company offers IT, and Business Consulting. They have been in theindustry for almost 45 years.Position: Customer Care Associate (Open for Undergraduates)Company Industry: BPO CompanyLocation: Clark, PampangaPostal Code: 2023Salary Offer: Php26,000-Php30,000Work Schedule: Shifting ScheduleWork Set Up: Work OnsiteBENEFITS:Government...


  • San Fernando, Central Luzon, Philippines Sutherland Full time ₱150,000 - ₱250,000 per year

    As a Customer Service Associate for our PIONEER Financial Technology account at Sutherland Clark, you'll provide professional support across multiple channels. You'll handle inquiries with empathy, accuracy, and a strong understanding of banking services. Your ability to stay composed and adapt quickly ensures a smooth and efficient experience every...

  • Sales Associates

    2 days ago


    San Fernando, Central Luzon, Philippines BillEase Full time ₱216,000 - ₱720,000 per year

    Sales Associate (Offline) Industry: Retail Credit Location: Philippines (Pampanga) Employment Type: Full-Time Monthly Salary: 18,000 to 60,000 Benefits: HMO for 2 (150,000 each person) About Us Billease is a leading player in the retail credit industry, committed to making retail credit solutions accessible and straightforward for everyone. We pride...

  • Sales Associate

    2 days ago


    San Fernando, Central Luzon, Philippines First Digital Finance Corporation Full time ₱180,000 - ₱216,000 per year

    Sales Associate (Offline)Industry: Retail CreditLocation: PampangaLocation: Philippines (Central Luzon)Employment Type: Full-TimeMonthly Salary: Above Minimum wage rate + up to 50k incentivesAbout UsBillease is a leading player in the retail credit industry, committed to making retail credit solutions accessible and straightforward for everyone. We pride...

  • Customer Associate

    4 days ago


    San Fernando, Central Luzon, Philippines QoQ Job Contracting Services Corp Full time ₱100,000 - ₱150,000 per year

    Branch Assignment:Cavite Proper: P. Burgos Cor. Cajigas St., Caridad, Cavite City, CaviteSM Rosario: 2nd Floor Unit 223-S, SM Rosario, Gen. Trias Drive, Rosario, CaviteSCHEDULE: Monday to Saturday, 9:00 AM – 3:00 PMContract Duration: 1 YearContract Type: Part-TimeHeadcount Needed: 1Responsibilities:Assist customers with inquiries and transactions.Provide...

  • Sales Associate

    4 days ago


    San Fernando, Central Luzon, Philippines Onesimus Corp. Full time ₱55,000 per year

    SALES ASSOCIATE (MALE/FEMALE)The Sales Associate (S.A.) is the Company's Frontline Representative to its valued customers. He/She carries the Company Name and as such is expected to render customer service which will delight and amaze its clients. Equipped with comprehensive product knowledge as well as effective salesmanship skills.Duties and...

  • Sales Associate

    4 days ago


    San Fernando, Central Luzon, Philippines P-LIM GROUP OF COMPANIES Full time ₱140,000 - ₱150,000 per year

    DIRECT HIRINGSALES ASSOCIATE - SM ClarkJob Description:Demonstrating outstanding customer service and selling skills.Monitoring of stocks inventory.To promote the company's product.Maintains a professional attitude with sincerity and enthusiasm reflecting commitment to our customer.Develops a product knowledge by constant communication with superior for any...