Workforce Management Lead
6 days ago
JOB DESCRIPTION:
- Responsible for ensuring strategic goals are met through forecast modeling, capacity planning, collaboration and effective communication while ensuring forecast alignment with strategic goals
- Responsible for the overall oversight of WFM tasks and strategies to include Forecasting and capacity planning, Scheduling, and Real-time monitoring.
- Interface with leaders to understand the fast-changing business needs and make updates where necessary
- Lead projects and improvements to drive efficiencies in the team
- Coordinates with third-party partners on the headcount requirements and monitors agency performance and compliance
- Conducts Monthly Business Performance Review with service providers to identify areas for development and improve attendance and productivity performance.
REQUIREMENTS:
- Graduate of any Bachelor's Degree
- Preferably with prior experience in the Warehouse, E-commerce, Logistics field under a Workforce Planning and Management, Agency Management or Vendor Management
- Able to collaborate effectively with diverse stakeholders
- Keen to details and highly organized
- Knowledgeable with MS and Google Applications
- Willing to travel and amenable to be assigned in Calamba, Laguna
Job Types: Full-time, Permanent
Pay: Php80, Php110,000.00 per month
Benefits:
- Additional leave
- Health insurance
- Life insurance
Work Location: In person
-
Workforce Management Supervisor
1 week ago
Calamba, Calabarzon, Philippines Straive Full time ₱900,000 - ₱1,200,000 per yearJob DescriptionThe Workforce Supervisor manages day-to-day workforce operations, supervises schedulingactivities, and ensures adherence to workforce plans. This role serves as a bridge between strategicworkforce planning and operational execution.Key Roles and Responsibilities• Supervise daily workforce scheduling and resource allocation• Monitor...
-
Workforce Lead
2 weeks ago
Cebu City, Central Visayas, Philippines Innodata Knowledge Services, Inc. Full time ₱900,000 - ₱1,200,000 per yearThis role is key in managing resource planning, real-time monitoring, and ensuring operational efficiency across teams.Key Responsibilities:Forecasting, scheduling, and capacity planningReal-time monitoring and SLA managementReporting on productivity and performance metricsCollaborating with operations for continuous improvementEducational BackgroundA...
-
Workforce Lead
2 weeks ago
Cebu City, Central Visayas, Philippines Innodata Full time ₱1,500,000 - ₱2,500,000 per yearThis role is key in managing resource planning, real-time monitoring, and ensuring operational efficiency across teams.Key Responsibilities:Forecasting, scheduling, and capacity planningReal-time monitoring and SLA managementReporting on productivity and performance metricsCollaborating with operations for continuous improvementEducational BackgroundA...
-
Workforce Manager
2 days ago
Cebu City, Central Visayas, Philippines weSource Management Consultancy Firm Full time ₱1,200,000 - ₱1,440,000 per yearWe are urgently hiring for a Workforce Manager for a client located in Cebu City, Cebu PhilippinesThis is an onsite work and follows a shifting scheduleSalary is up to 120K per month based on experience and hiring result. Must have at least 3 years of Workforce Management experiece in a BPO Company (non negotiable)Candidate must possess at least a...
-
Workforce Supervisor
1 week ago
Calamba, Calabarzon, Philippines SPi Global (now Straive) Full time ₱300,000 - ₱600,000 per yearLocation: Paranaque or DumagueteJob DescriptionThe Workforce Supervisor manages day-to-day workforce operations, supervises scheduling activities, and ensures adherence to workforce plans. This role serves as a bridge between strategic workforce planning and operational execution.Key Roles and Responsibilities• Supervise daily workforce scheduling and...
-
Workforce Manager
2 days ago
Mandaluyong City, National Capital Region, Philippines Emapta Full timeBuild a Global Career in Real Estate Excellence Behind every successful real estate enterprise is a workforce built on precision, foresight, and strategy. In this role, you'll lead the planning that powers global property operations-right from the Philippines. Join a world-class team where data-driven decisions shape performance and your leadership...
-
Workforce Manager
1 week ago
Quezon City, National Capital Region, Philippines Risewave Consulting, Inc. Full time ₱1,200,000 - ₱3,600,000 per yearManagerJob description1. Strategic Workforce PlanningDevelop and implement long-term workforce planning strategies aligned with business goals.Forecast contact volumes, staffing needs, and resource allocation to meet service level agreements (SLAs).Collaborate with senior management to align workforce strategy with operational objectives.Identify cost-saving...
-
Senior Workforce Manager
1 week ago
Quezon City, National Capital Region, Philippines Nezda Global Full time ₱1,500,000 - ₱2,500,000 per yearRole:Senior Workforce ManagerLocation:Quezon CitySchedule:ShiftingWork Set-up:On SiteEmployment Type:Full Time and Direct HireAbout the Role:We are seeking aSenior Workforce Managerto lead our Workforce Management (WFM) function across multiple lines of business. This role will be responsible for strategic capacity planning, forecasting, scheduling, and...
-
Manager, Workforce Mangement
1 week ago
Makati City, National Capital Region, Philippines Carenet Health Full time ₱90,000 - ₱120,000 per yearOverviewELIGIBILITY: FILIPINO CITIZENSET UP: HYBRID - CIRCUIT MAKATISHIFT: NIGHTSHIFT (CST)The Manager, Workforce Management (WFM) ensures Carenet maintains optimal staffing and operational efficiency to meet service and contractual goals. This role leads forecasting, capacity planning, and scheduling to align workforce resources with business demand while...
-
Manager, Workforce Mangement
6 days ago
Makati City, National Capital Region, Philippines Carenet Health Full time ₱900,000 - ₱1,200,000 per yearOverviewELIGIBILITY: FILIPINO CITIZENSET UP: HYBRID - CIRCUIT MAKATISHIFT: NIGHTSHIFT (CST)The Manager, Workforce Management (WFM) ensures Carenet maintains optimal staffing and operational efficiency to meet service and contractual goals. This role leads forecasting, capacity planning, and scheduling to align workforce resources with business demand while...