Collection Supervisor

1 day ago

Taguig, National Capital Region, Philippines Axos Business Center Full time

Oversee a team of collections specialists working on auto, unsecured loan portfolios, as well as oversee third-party vendors handling collection activities

Responsibilities

  • Oversee a minimal in-house staff of specialists working auto and unsecured loan portfolios, as well as overseeing third-party vendors handling collection activities
  • Evaluates current methods of collection operations for quality, efficiency, effectiveness, and cost consideration.
  • Supervises collections projects related to new services and products to ensure that specific collection goals are met.
  • Resolves diverse non-routine problems that deviate from standard collection policies as they occur.
  • Engages in efforts to minimize loss and meet assigned collection goals.

Experience Requirements

  • 3+ years' a collection/recovery supervisory position
  • Must be willing to work in an environment that requires phone-based customer interaction
  • Excellent verbal and written communication skills

Job Type: Full-time

Pay: Php50, Php60,000.00 per month

Work Location: Hybrid remote in Taguig

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