Collections Team Lead

Key ResponsibilitiesStrategy & PlanningDevelop and implement effective collection strategies to maximize recovery rates.Set departmental goals and KPIs aligned with business objectives.Team ManagementRecruit, train, and lead a team of collection agents and supervisors.Monitor team performance and provide coaching for continuous improvement.OperationsOversee...

Official role title: Team Leader - Manila OperationsAbout the Role:As the Collections Team Lead, you will play a key role in managing and optimizing the performance of our offshore collections team. You'll ensure that the objectives and targets are met by driving team productivity, maintaining compliance, and supporting continuous process improvement. Your...

Official role title:Team Leader - Manila Operations About the Role:As the Collections Team Lead, you will play a key role in managing and optimizing the performance of our offshore collections team. You'll ensure that the objectives and targets are met by driving team productivity, maintaining compliance, and supporting continuous process improvement. Your...

NOW HIRING: AR Collections Team LeadLocation: Taguig CityWe are looking for an experienced AR Collections Team Lead who can support our Healthcare Revenue Cycle operations and guide a high-performing team. If you have advanced knowledge in healthcare A/R and strong leadership capabilities, we want to hear from youKey Qualifications:2–3 years of experience...

WE'RE HIRING | TEAM LEAD – US COLLECTIONS (BPO)Location:Onsite – TaguigShift:Night Shift (US Hours)Account:US Collections / Financial ServicesJob OverviewWe are looking for an experiencedTeam Lead – US Collectionsto manage and drive a high-performing collections team. The role focuses on meeting recovery targets, ensuring compliance with US...

Role:BPO Team Lead - CollectionsLocation:Taguig SiteSchedule:Night ShiftWork Set-up:On SiteEmployment Type:Full TimeAbout the RoleWe are looking for a highly organized and results-drivenCollections Team Leadto oversee a team of Collections Specialists and ensure timely and accurate collection of outstanding receivables. This role is responsible for driving...

BASIC QUALIFICATIONS:Bachelor's degree in Business Administration, Finance, or a related field (preferred)Proven experience in collections, often 4+ years, with 1-3+ years in a supervisory/leadership roleStrong communication, negotiation, and problem-solving skillsAnalytical skills to interpret data and make informed decisionsCustomer-centric approach and...

MINIMUM QUALIFICATIONS:Graduate of Accounting / Finance or any related courseMust have 5 to 6yrs Leadership / team handling from BPOExtensive end to end knowledge of O2C.Good Knowledge of Credit Control, Billing, Cash Applications, Suspense Account managementHandling customer queries, Collections, Bad debt & write off and Chargebacks.Understand various...

Job title: Team LeaderLOB: Banking, Financial Services, and Insurance (BFSI)Account: Financial/ Credit CardLocation: On-site in TaguigWork Timing: ShiftingSalary: 38, ,000 basic / 2,000 allowanceTarget start date: Immediately/AsapCRITICAL REQUIREMENTS:● Bachelor's degree or equivalent experience is required● At least 2 years of relevant experience as a...

BASIC QUALIFICATIONSA graduate of any 4-year courseAt least 4 years of relevant experienceExtensive end-to-end knowledge of O2CGood Knowledge of Billing, Cash Applications, Suspense Account managementHandling customer queries, Collections, Bad debt & write off and ChargebacksUnderstand various cycles of collection including collection buckets and managing...