CSR | Non voice account

2 days ago

Mandaluyong City, National Capital Region, Philippines ATLAS MANPOWER EXPONENTS COMPANY INC Full time

The Opportunity

Join the dynamic team at ATLAS MANPOWER EXPONENTS COMPANY INC' as a CSR | Non voice account (no experience needed). In this full-time role, you will be part of the Call Centre & Customer Service team, providing exceptional customer service to clients from the comfort of Mandaluyong City Metro Manila.

Key Responsibilities

  • Handle non-voice customer inquiries and requests through various communication channels such as email, chat, and social media
  • Provide accurate and timely responses to customer questions and concerns
  • Maintain a positive and professional demeanour while delivering exceptional customer service
  • Collaborate with cross-functional teams to ensure seamless customer experiences
  • Contribute to the continuous improvement of customer service processes and procedures

What We're Looking For

  • Strong communication and interpersonal skills with the ability to interact with customers in a friendly and empathetic manner
  • Excellent problem-solving and critical thinking skills to effectively address customer inquiries
  • Proficient in using computer systems and various software applications
  • Ability to work in a fast-paced environment and adapt to changing priorities
  • A team player with a positive attitude and a genuine passion for customer service

What We Offer

  • Competitive salary and performance-based bonuses
  • Comprehensive health and wellness benefits
  • Opportunities for career development and growth
  • Collaborative and supportive work environment
  • Work-life balance initiatives, including flexible scheduling options

About Us

ATLAS MANPOWER EXPONENTS COMPANY INC' is a leading provider of customer service solutions, committed to delivering exceptional experiences for our clients. With a strong focus on innovation and employee development, we strive to create a dynamic and rewarding workplace for our talented team.

Apply now and join our customer service excellence journey

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