Global Device and AV Management Engineer

4 days ago

Makati City, National Capital Region, Philippines Socium - Teams Done Differently Full time ₱900,000 - ₱1,200,000 per year

Key Responsibilities

  • Microsoft Intune Expertise: Configure and manage Intune for mobile device management (MDM) and mobile application management (MAM), including policies, compliance settings, and conditional access.
  • Mobile Device Management: Oversee and maintain Android and iOS devices, including familiarity with Apple Business Manager and Android Enterprise.
  • Teams Meeting Room Systems Support: Provide support for meeting room technologies such as Microsoft Teams Rooms, AV equipment, and video conferencing systems while ensuring smooth integration with collaboration tools.
  • Networking & Security: Maintain a strong understanding of network protocols, endpoint security solutions, authentication, encryption, data protection, compliance regulations, and privacy concerns.
  • Automation & Deployment: Develop automation scripts using PowerShell and manage automated deployments in Azure DevOps pipelines.
  • Collaboration & Communication: Work closely with IT teams, facilities, and other departments to ensure seamless device operations.

Key Capabilities/Experience

  • Problem-Solving Skills: Strong analytical skills to troubleshoot and resolve technical issues efficiently.
  • Communication Skills: Excellent verbal and written communication skills to interact with stakeholders and provide clear documentation.
  • Cross-Functional Collaboration: Experience working in multi-functional teams to support IT, facilities, and other departments.
  • Security Awareness: Deep understanding of security best practices, especially within unified communications and endpoint management.

Minimum Qualifications

  • Educational Background: Bachelor's degree in information technology, Computer Science, or a related field.
  • Professional Experience: At least 3 years of IT experience, focusing on mobile device management and/or meeting room systems, preferably in a multinational enterprise-level environment.
  • Certifications: Relevant certifications such as Microsoft Certified: Endpoint Administrator Associate, Microsoft Certified: Security, Compliance, and Identity Fundamentals, or equivalent.

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