Back Office Associate for US Healthcare Insurance
5 days ago
ISTA Solutions, an outsourcing/offshoring company, is in search of an experienced Healthcare Customer Service Associate to join our rapidly expanding team. As a member of our team, you will have the opportunity to work with highly skilled professionals, who prioritize employee satisfaction and work-life balance. At ISTA Solutions, we pride ourselves on creating a culture focused on long-term success and life-long learning. We're looking for a team player who is ready to contribute to our mission, just like you
Job Description:
- Review insurance information and verify patient eligibility across various payers.
- Send and respond to occasional emails regarding order statuses or account-related inquiries. Coordinate effectively with internal teams and external stakeholders.
- Assist with other administrative or RCM-related tasks as needed.
- Leverage internal systems and RCM software for data verification and task execution.
- 6 months - 1 year BPO experience handling a Healthcare Account
- Good working knowledge with Eligibilities and Intake
- Good verbal & written English skills
- Proficiency in using computer systems & relevant software
- Willing to work onsite in Buendia, Makati or Shaw Blvd, Mandaluyong
- Amenable working night shift
What can we offer you?
- Competitive salary and benefits
- Health Insurance with free dependents*
- 10%-night differential
- Attendance Bonus
- Paid time off
- Convertible to cash leave credits
- Performance Appraisal
- Work-life balance
- A focus on growing your career path with us
- We encourage you to follow your passions and learn new skills
Our commitment to you
- Strong culture and values-driven leadership
- We create opportunities for you to learn and grow at any stage of your career
- Continuous learning and innovation
- We foster an all inclusive environment where everyone thrives
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Makati City, National Capital Region, Philippines ISTA Solutions Full timeOverviewISTA Solutions, an outsourcing/offshoring company, is in search of an experienced Healthcare Customer Service Associate to join our rapidly expanding team. As a member of our team, you will have the opportunity to work with highly skilled professionals, who prioritize employee satisfaction and work-life balance. At ISTA Solutions, we pride ourselves...
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Makati City, National Capital Region, Philippines ISTA Personnel Solutions Full timeOverviewISTA Solutions, an outsourcing/offshoring company, is in search of an experienced Healthcare Customer Service Associate to join our rapidly expanding team. As a member of our team, you will have the opportunity to work with highly skilled professionals, who prioritize employee satisfaction and work-life balance. At ISTA Solutions, we pride ourselves...
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