Back office Medical Billing Associate

2 weeks ago


Quezon City, National Capital Region, Philippines Med health Connect Outsourcing Inc Full time ₱230,000 - ₱240,000 per year

Job Title: Pharmacy Services Associate – Accounts Receivable (Healthcare Account)

Location: 8F Global One Building, Eastwood City, Libis, Quezon City (100% Onsite)

Job Summary:

We are seeking a detail-driven and highly organized Pharmacy Services Associate (Accounts Receivable) to support our Healthcare Account team. This role is responsible for overseeing the full accounts receivable cycle, including claims follow-up, payment posting, and resolving billing discrepancies. The ideal candidate will have a solid understanding of healthcare billing and insurance processes, strong communication skills, and the ability to thrive in a dynamic, fast-paced environment.

Key Responsibilities:

  • Manage and follow up on outstanding insurance claims (commercial and government payers).
  • Analyze and resolve unpaid or underpaid claims through direct communication with insurance providers.
  • Investigate billing discrepancies, denials, and rejections to facilitate timely resolution.
  • Ensure timely and accurate posting of payments, adjustments, and write-offs.
  • Maintain thorough and accurate documentation of all AR activity in accordance with company protocols.
  • Collaborate with billing, coding, and customer service teams to resolve complex issues.
  • Generate and present regular reports on accounts receivable status and collection progress.
  • Ensure strict adherence to HIPAA and other applicable healthcare regulations.

Qualifications:

  • High school diploma required; associate or bachelor's degree preferred.
  • Minimum of 1 year of experience in any US HEALTHCARE ACCOUNT
  • Familiarity with medical billing systems and payer regulations (Medicare, Medicaid, commercial insurance).
  • Strong analytical thinking and problem-solving skills.
  • Excellent verbal and written communication skills.
  • Capable of managing multiple priorities and working independently.
  • Willing to make minimal outbound calls if necessary

Job Types: Full-time, Permanent

Pay: Php23, Php24,000.00 per month

Benefits:

  • Health insurance
  • Life insurance
  • Opportunities for promotion
  • Paid training
  • Promotion to permanent employee

Ability to commute/relocate:

  • Quezon City: Reliably commute or planning to relocate before starting work (Preferred)

Experience:

  • US Healthcare : 1 year (Preferred)
  • BPO : 1 year (Preferred)

Work Location: In person



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