
Back office Medical Billing Associate
2 weeks ago
Job Title: Billing Coordinator – Accounts Receivable (Healthcare Account)
Location: 8F Global One Building, Eastwood City, Libis, Quezon City (100% Onsite)
Job Summary:
We are seeking a detail-driven and highly organized Pharmacy Services Associate (Accounts Receivable) to support our Healthcare Account team. This role is responsible for overseeing the full accounts receivable cycle, including claims follow-up, payment posting, and resolving billing discrepancies. The ideal candidate will have a solid understanding of healthcare billing and insurance processes, strong communication skills, and the ability to thrive in a dynamic, fast-paced environment.
Key Responsibilities:
- Manage and follow up on outstanding insurance claims (commercial and government payers).
- Analyze and resolve unpaid or underpaid claims through direct communication with insurance providers.
- Investigate billing discrepancies, denials, and rejections to facilitate timely resolution.
- Ensure timely and accurate posting of payments, adjustments, and write-offs.
- Maintain thorough and accurate documentation of all AR activity in accordance with company protocols.
- Collaborate with billing, coding, and customer service teams to resolve complex issues.
- Generate and present regular reports on accounts receivable status and collection progress.
- Ensure strict adherence to HIPAA and other applicable healthcare regulations.
Qualifications:
- High school diploma required; associate or bachelor's degree preferred.
- Minimum of 1 year of experience in any US HEALTHCARE ACCOUNT
- Familiarity with medical billing systems and payer regulations (Medicare, Medicaid, commercial insurance).
- Strong analytical thinking and problem-solving skills.
- Excellent verbal and written communication skills.
- Capable of managing multiple priorities and working independently.
- Willing to make minimal outbound calls if necessary
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