Operations Team Lead
2 days ago
- Manage a team of customer service representatives in business process operations.
- Motivate, mentor, coach, and develop the skills of the team.
The role requires supervising the daily delivery and performance of the team, ensuring operational efficiency, meeting client expectations, and resolving customer complaints.
Essential Skills & Qualifications- Knowledge of customer care processes.
- Experience in managing teams and coaching individuals.
- Ability to communicate effectively verbally and in writing.
- Strong decision-making and analytical abilities.
Key Responsibilities: This role involves supervising the daily activities of a team of customer service representatives, ensuring they meet performance targets and maintain high levels of customer satisfaction.
BenefitsThis role offers opportunities for professional growth and development, as well as a dynamic work environment that values teamwork and collaboration.
-
Workflow Management Team Lead
1 week ago
Taguig, National Capital Region, Philippines Google Operations Center Full time ₱2,000,000 - ₱2,500,000 per yearJoin UsAt Google Operations Center we help Google users and customers solve problems and achieve their goals—all while enjoying a culture focused on improving continuously and being better together. We work hard, we play hard, and we want you to join usAs Workflow Management Team Lead, you will primarily be responsible for overseeing, leading and managing...
-
Contract Management Team Lead
1 week ago
Taguig, National Capital Region, Philippines Google Operations Center Full time ₱120,000 - ₱180,000 per yearJoin UsAt Google Operations Center we help Google users and customers solve problems and achieve their goals—all while enjoying a culture focused on improving continuously and being better together. We work hard, we play hard, and we want you to join usAs the Contract Administrator Team lead you will provide overall team leadership, people management and...
-
Operations Team Lead
4 days ago
Taguig, National Capital Region, Philippines eData Services Phils., Inc. Full time ₱360,000 - ₱420,000 per yearWe are seeking a highly motivated and experienced Team Lead/Supervisor to lead and manage a team of Medical Virtual Assistants (VAs). The Supervisor is responsible for driving team performance, ensuring the quality and timely completion of all projects, and acting as the primary escalation point for client and operational issues.Key...
-
People Operations Team Lead
1 week ago
Taguig, National Capital Region, Philippines Unilever Full time ₱1,200,000 - ₱2,400,000 per yearABOUT UNILEVERWith 3.4 billion people in over 190 countries using our products every day, Unilever is a business that makes a real impact on the world. Work on brands that are loved and improve the lives of our consumers and the communities around us. We are driven by our purpose: to make sustainable living commonplace, and it is our belief that doing...
-
People Operations Team Lead
7 days ago
Taguig, National Capital Region, Philippines Unilever Full time ₱1,200,000 - ₱2,400,000 per yearAbout UnileverWith 3.4 billion people in over 190 countries using our products every day, Unilever is a business that makes a real impact on the world. Work on brands that are loved and improve the lives of our consumers and the communities around us. We are driven by our purpose: to make sustainable living commonplace, and it is our belief that doing...
-
Billing Operations Team Lead
4 days ago
Taguig, National Capital Region, Philippines ATOS Information Technology Inc. Full time ₱1,500,000 - ₱2,500,000 per yearWe are seeking an experienced Billing Operations Team Lead (BPO) to oversee billing operations, ensure accurate and timely processing of invoices and expense reports, maintain financial controls, and lead a team of 10–15 staff. This role requires strong leadership, accounting expertise, and proficiency in ERP systems to drive process efficiency and...
-
Operational Lead or Team Leader
4 days ago
Taguig, National Capital Region, Philippines Addforce Human Resources Solution Inc. Full time ₱360,000 - ₱540,000 per yearJob Title:Operations Team Lead (Telco Account)Schedule:Night Shift ScheduleSalary:40, ,000 MaxWork Location: McKinley, TaguigKINDLY INCLUDE YOUR JOB DESCRIPTION, DUTIES & RESPONSIBILITIES, TOOL, CERTIFICATION AND TRAINING IN YOUR CV FOR PAPER SCREENINGREQUIREMENTS:Minimum of 5 years in the BPO industry.Minimum of 2 years of experience in a supervisory or...
-
Security Engineering Lead
7 days ago
Taguig, National Capital Region, Philippines Google Operations Center Full time ₱120,000 - ₱180,000 per yearJoin UsAt Google Operations Center we help Google users and customers solve problems and achieve their goals—all while enjoying a culture focused on improving continuously and being better together. We work hard, we play hard, and we want you to join usThe mission of Trust & Safety - Safe Browsing is to make the world's information safely accessible to...
-
Team Lead
2 days ago
Taguig, National Capital Region, Philippines Uber Full time ₱900,000 - ₱1,200,000 per year#Greatmindsdontthinkalike:At Uber, we take pride in our diversity and working environment that sees you as more than just a person that can do the job, but a unique individual that can level up our organization with a perspective only you can offer. Uber provides a truly open culture that encourages all to voice their thoughts.About The TeamCommunity...
-
Team Lead
3 days ago
Taguig, National Capital Region, Philippines SpringSkill Full time ₱900,000 - ₱1,200,000 per yearJob Title: Team Lead – ED / Surgery CodingLocation: Taguig.Salary: NegotiableAbout the RoleWe are seeking an experienced Team Lead – ED / Surgery Coding to oversee the daily operations of a coding and auditing team. The ideal candidate will have proven expertise in Emergency Department (ED) Facility, Surgery, and Observation Coding, combined with strong...