Technical Support Engineer

3 days ago

San Fernando, Central Luzon, Philippines ComClark Network and Technology Corp. Full time ₱1,200,000 - ₱1,800,000 per year

PURPOSE (why does the position exist, WITH what objectives and WITHIN what limits)

To ensure smooth function of VSAT Operations and maintenance of VSAT Hub equipment including routine checks of all related equipment and devices such as Protocol Processors, NMS, Line Cards, modems, HPA's, LNB's, upconverter.

MINIMUM REQUIREMENTS

Education:

  • Bachelor's degree in Electronics and Communications Engineering, or equivalent degree.
  • CCNA is preferred.
  • Preferably a licensed Engineer or equivalent.
  • Fresh graduates are welcome to apply

Business Understanding:
Willing to be trained in VSAT field: VSAT iDirect networks and hub (management and operation), building up/configuring VSAT iDirect networks, iDirect networks troubleshooting (hub and remote), iDirect tools (iMonitor, iBuilder, iSite), system configuration, test processes, procedures, and flows.

AREAS OF RESPONSIBILITY:

Operations and Maintenance

  • Efficiency and effectiveness in the operations, maintenance and/or troubleshooting of equipment.
  • Thorough analysis of logs and generation of reports.
  • Proper documentation and updating of records related to operations and maintenance.
  • Lead preventive and/or corrective maintenance of equipment.
  • SLA adherence for service requests.

Planning and Quality Control

  • Participation in the planning, installation, and integration of new or replacement equipment in the VSAT system.
  • Ensures that regular checks for quality control of installations equipment and documentation utilized by the VSAT system is performed.
  • Accuracy of system integration.
  • Regularity of checks and accuracy of documentation.
  • SLA adherence.

  • Electrical Engineer

    1 week ago

    San Fernando, Central Luzon, Philippines NEXA Administrative Support Services Full time ₱420,000 - ₱960,000 per year

    About the RoleWe are an Australian company seeking a skilled and dedicated Remote Electrical Engineer based in the Philippines to join our team. The successful candidate will work on electrical engineering projects, providing technical expertise and support across various domains, including design, implementation, and project coordination.You will play a key...

  • Project Engineer

    5 days ago

    San Fernando, Central Luzon, Philippines CEAM Technical Services Corporation Full time

    CEAM Technical Services Corporation is a General Electrical Contractor. Major clients includes San Miguel and Petron.We are looking for a Project Engineer for our Project with San Miguel Brewery, Pampanga.Job Types: Full-time, ContractContract length: 6 monthsPay: From Php20,000.00 per monthEducation:Bachelor's (Required)Experience:Electrical Engineer: 1...

  • Senior Technical Sales Engineer

    5 days ago

    San Fernando, Central Luzon, Philippines SAE Products Marketing Corporation Full time ₱336,000 - ₱360,000 per year

    SENIOR TECHNICAL SOLUTIONS ENGINEER – CENTRAL LUZONIngersoll Rand Centrifugal Compressors |*Thermax Green Solutions |* EBMPapst EC FansAbout UsSAE Products Marketing Corporation is a 45-year-old family-owned pioneer in industrial energy efficiency solutions in the Philippines. We are known for our commitment to quality, innovation, and customer...

  • Technical Support Supervisor

    5 days ago

    San Fernando, Central Luzon, Philippines ACTIONLAB IT SERVICES PHIL. CORP. Full time ₱600,000 - ₱800,000 per year

    Oversee the Branch operations and technical issues/ concernsTroubleshooting technical issues.Diagnosing and repairing faults.Resolving technical issues related to network interruptionsInstalling and configuring hardware and software Monitor the daily team salesDaily email reports & Support end users thru email and calls.CCTV installer & Proper...

  • Technical Support Specialist

    5 days ago

    San Fernando, Central Luzon, Philippines Tribute Technology Full time ₱300,000 - ₱450,000 per year

    Tribute Technology is an established best-in-class Software as a Service technology company and solutions provider. Our customers include some of the largest and most prominent media brands in the world, spanning 4 continents and reaching millions of users every day. Our mission is to make meaningful connections between our customers and their users through...

  • Technical Support Specialist

    5 days ago

    San Fernando, Central Luzon, Philippines Tribute Technology Full time ₱250,000 - ₱450,000 per year

    Tribute Technology is an established best-in-class Software as a Service technology company and solutions provider. Our customers include some of the largest and most prominent media brands in the world, spanning 4 continents and reaching millions of users every day. Our mission is to make meaningful connections between our customers and their users through...

  • Associate IT Technical Support

    5 days ago

    San Fernando, Central Luzon, Philippines J-K Network Manpower Services Full time ₱25,000 - ₱35,000 per year

    COMPANY PROFILE: BPO company that provide an end-to-end BPO services to client globally.Position: Associate IT Technical SupportCompany Industry: BPOWork Location: Clark PampangaWork Schedule: Shifting scheduleSalary: Php 25,000 - Php 35,000 grossWork Set Up: On-siteHeadcount: 70 HC NeededJOB REQUIREMENTS:Al least high school graduate or undergraduate are...

  • Technical Support Representative

    5 days ago

    San Fernando, Central Luzon, Philippines J-K Network Manpower Services Full time

    COMPANY PROFILE: BPO company that provide an end-to-end BPO services to client globally.Position: Technical SupportCompany Industry: BPOWork Location: Clark PampangaWork Schedule: Shifting scheduleSalary: Php 28,000Work Set Up: On-siteJOB REQUIREMENTS:High school graduate or fresh graduatesWith experience in customer care or technical supportAvailable to...

  • Technical Support Representative

    7 days ago

    San Fernando, Central Luzon, Philippines Stark Asia Solutions, Inc Full time ₱240,000 - ₱336,000 per year

    WE ARE HIRING: Technical Service Representative (Call Center Agent)Location: Ground Floor, Tech Hub 5, SM City Clark, Pampanga (beside Sumoniko and Aventus)Schedule: Graveyard ShiftJob DescriptionAs a Technical Service Representative, you will:Provide technical assistance and troubleshooting support to customers via phone, email, or chat.Diagnose and resolve...

  • BPO Technical Support

    5 days ago

    San Fernando, Central Luzon, Philippines J-K Network Manpower Services Full time ₱320,000 - ₱480,000 per year

    Position: BPO Technical SupportCompany: BPO CompanyWork Location: Clark PampangaSalary : 27,000-40,000 grossSchedule: Work onsite| Shifting ScheduleJob Requirements-Graduate of any 4-year course or at least High School Graduate-Wit 2 years of experience in BPO/shared services industry.-With experience in Technical Support or Service Desk-Amenable to work in...