Technical Support Representative

6 days ago


San Fernando, Central Luzon, Philippines Stark Asia Solutions, Inc Full time ₱240,000 - ₱336,000 per year

WE ARE HIRING: Technical Service Representative (Call Center Agent)

Location: Ground Floor, Tech Hub 5, SM City Clark, Pampanga (beside Sumoniko and Aventus)

Schedule: Graveyard Shift

Job Description

As a Technical Service Representative, you will:

  • Provide technical assistance and troubleshooting support to customers via phone, email, or chat.
  • Diagnose and resolve hardware, software, and network-related issues.
  • Guide customers step-by-step to resolve technical concerns efficiently.
  • Document issues, escalate complex cases, and ensure timely resolution.
  • Deliver excellent customer service while maintaining professionalism and empathy.

Qualifications:

  • College Graduate (with or without BPO experience)
  • Strong communication skills

Salary: Up to ₱25,000

Other details will be discussed during the interview

Send your updated CV to:

Job Types: Full-time, Permanent, Fresh graduate

Pay: Php20, Php28,000.00 per month

Benefits:

  • Opportunities for promotion
  • Paid training
  • Promotion to permanent employee

Work Location: In person



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