Technical Support Representative
7 days ago
WE ARE HIRING: Technical Service Representative (Call Center Agent)
Location: Ground Floor, Tech Hub 5, SM City Clark, Pampanga (beside Sumoniko and Aventus)
Schedule: Graveyard Shift
Job Description
As a Technical Service Representative, you will:
- Provide technical assistance and troubleshooting support to customers via phone, email, or chat.
- Diagnose and resolve hardware, software, and network-related issues.
- Guide customers step-by-step to resolve technical concerns efficiently.
- Document issues, escalate complex cases, and ensure timely resolution.
- Deliver excellent customer service while maintaining professionalism and empathy.
Qualifications:
- College Graduate (with or without BPO experience)
- Strong communication skills
Salary: Up to ₱25,000
Other details will be discussed during the interview
Send your updated CV to:
Job Types: Full-time, Permanent, Fresh graduate
Pay: Php20, Php28,000.00 per month
Benefits:
- Opportunities for promotion
- Paid training
- Promotion to permanent employee
Work Location: In person
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