Technical Support Representative

5 days ago


San Fernando, Central Luzon, Philippines J-K Network Manpower Services Full time

COMPANY PROFILE: BPO company that provide an end-to-end BPO services to client globally.

Position: Technical Support

Company Industry: BPO

Work Location: Clark Pampanga

Work Schedule: Shifting schedule

Salary: Php 28,000

Work Set Up: On-site

JOB REQUIREMENTS:

  • High school graduate or fresh graduates
  • With experience in customer care or technical support
  • Available to start immediately
  • Willing to work onsite in Clark, Pampanga

JOB RESPONSIBILITIES:

  • Offer technical guidance and support to clients and end-users
  • Diagnose and resolve IT-related issues efficiently
  • Ensure exceptional customer service through voice-based interactions
  • Record incidents and escalate complex cases as needed
  • Work closely with team members to meet performance targets

RECRUITMENT PROCESS: (ONLINE)

  • HR Interview
  • Hiring Manager Interview
  • Job Offer

Job Types: Full-time, Permanent

Pay: Php21, Php28,000.00 per month

Benefits:

  • Company events
  • Employee discount
  • Health insurance
  • Life insurance
  • Opportunities for promotion
  • Pay raise
  • Promotion to permanent employee

Work Location: In person



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