Technical Support Representative
2 days ago
COMPANY PROFILE: BPO company that provide an end-to-end BPO services to client globally.
Position: Technical Support
Company Industry: BPO
Work Location: Clark Pampanga
Work Schedule: Shifting schedule
Salary: Php 28,000
Work Set Up: On-site
JOB REQUIREMENTS:
- High school graduate or fresh graduates
- With experience in customer care or technical support
- Available to start immediately
- Willing to work onsite in Clark, Pampanga
JOB RESPONSIBILITIES:
- Offer technical guidance and support to clients and end-users
- Diagnose and resolve IT-related issues efficiently
- Ensure exceptional customer service through voice-based interactions
- Record incidents and escalate complex cases as needed
- Work closely with team members to meet performance targets
RECRUITMENT PROCESS: (ONLINE)
- HR Interview
- Hiring Manager Interview
- Job Offer
Job Types: Full-time, Permanent
Pay: Php21, Php28,000.00 per month
Benefits:
- Company events
- Employee discount
- Health insurance
- Life insurance
- Opportunities for promotion
- Pay raise
- Promotion to permanent employee
Work Location: In person
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