Current jobs related to Call Center - Ayala Alabang, National Capital Region - Viventis Search Asia

  • Call Center Agent Virtual Interview

    11 hours ago

    Ayala Alabang, National Capital Region, Philippines AUGUSTIN INTERNATIONAL CENTER, INC. Full time ₱120,000 - ₱240,000 per year

    About the roleWe are seeking experienced Call Center Agents to join our growing team at AUGUSTIN INTERNATIONAL CENTER, INC.' based in Muntinlupa City Metro Manila. This is a full-time position offering an exciting opportunity to provide exceptional customer service and support to our diverse client base.What you'll be doingHandling incoming calls from...

  • Call Center Representative

    4 days ago

    Ayala Alabang, National Capital Region, Philippines eClerx Full time $50,000 - $100,000 per year

    "Opportunity to work in a Global Multinational Organization for customers in North America."We have 75 open positions for Call Center Representative in Manila.If you are willing to answer calls from customers and resolve their queries, this job could be suitable for you.Location – 6F, Aeon Center Bldg, Northgate Cyberzone, N Bridgeway, Muntinlupa, 1781...

  • Call Center Agent

    4 days ago

    Ayala Alabang, National Capital Region, Philippines eClerx Full time $30,000 - $50,000 per year

    "Opportunity to work in a Global Multinational Organization for customers in North America."We have 100 open positions for Call Center Agent in Manila.If you are willing to answer calls from customers and resolve their queries, this job could be suitable for you.Location – 6F, Aeon Center Bldg, Northgate Cyberzone, N Bridgeway, Muntinlupa, 1781 Metro...

  • Call Center Agent

    1 week ago

    Ayala Alabang, National Capital Region, Philippines SAGILITY ALABANG Full time ₱216,000 - ₱264,000 per year

    SAGILITY ALABANG is hiring a Full time Call Center Agent role in Muntinlupa, NCR. Apply now to be part of our team.Job summary:Flexible hours availableExpected salary: ₱18,000 - ₱22,000 per month

  • Call Center Representative

    2 weeks ago

    Ayala Alabang, National Capital Region, Philippines A & S MANPOWER RESOURCES INC Full time

    We are currently seeking motivated and customer-oriented individuals to join our team as Call Center Representatives in our Alabang site.Compensation and Benefits:Base Salary: Up to 29,000Commission: Up to 22,000Competitive compensation package and performance-based incentivesQualifications:Open to candidates with or without prior BPO experienceBPO...

  • No Final Interview Call Center Agents

    4 days ago

    Ayala Alabang, National Capital Region, Philippines A SYSTEM INTERNATIONAL CORPORATION Full time ₱200,000 - ₱250,000 per year

    About the roleAre you a customer service superstar looking for an exciting new opportunity? We are seeking passionate Call Center Agents to join our dynamic team at A System International Corporation' in Muntinlupa City, Metro Manila. This is a full-time role with immediate start availability.What you'll be doingProviding exceptional customer service and...

  • Call Center/Voice Agent

    11 hours ago

    Ayala Alabang, National Capital Region, Philippines Talentprobe Due Diligence Full time ₱250,000 - ₱500,000 per year

    About the roleWe are looking for enthusiastic Call Center/Voice Agents to join our team at Talentprobe Due Diligence' in Ayala Alabang, Muntinlupa City, Metro Manila. This is a full-time position where you will be responsible for providing excellent customer service and support to our valued clients. No prior BPO experience is required - we welcome fresh...

  • Call Center Agent/Customer Service Representative

    2 weeks ago

    Ayala Alabang, National Capital Region, Philippines J-K International Language Center Full time ₱240,000 - ₱360,000 per year

    Client Profile:An international IT firm that innovates and creating solutions, revolutionizing sectors, and providing digital consumer experiences, trust, and safety services.Position: Customer Service Agent - NO EXPERIENCE NEEDEDCompany Industry: BPO CompanyWork Location: Alabang, MuntinlupaWork Schedule: Shifting ScheduleSalary: Php 20,000-30,000Work Set...

  • Non Voice and Dayshift Limited slotss Call Center Agent

    4 days ago

    Ayala Alabang, National Capital Region, Philippines RICHSHIP MANAGEMENT (MANILA) INC Full time ₱200,000 - ₱250,000 per year

    The Opportunity We are seeking an enthusiastic and dedicated Call Center Agent to join our team at RICHSHIP MANAGEMENT (MANILA) INC'. In this full-time role, you will be responsible for providing exceptional customer service and support to our clients in a non-voice and dayshift capacity. With limited slots available, this is an exciting opportunity to...

  • Call Center Agent

    2 days ago

    Ayala Alabang, National Capital Region, Philippines RSD Human Resource Management Consultancy Full time ₱120,000 - ₱240,000 per year

    The Customer Service Representative (CSR) serves as the first point of contact for customers, providing assistance, resolving inquiries, and ensuring a positive customer experience. This role requires excellent communication skills, patience, and a customer-first mindset to effectively handle calls, chats, emails, or in-person interactions.Account:...

Call Center

2 weeks ago

Ayala Alabang, National Capital Region, Philippines Viventis Search Asia Full time ₱900,000 - ₱1,200,000 per year

IT Engineer (Voice & Telephony)

Keep the conversation flowing with crystal-clear connections

Job Summary

We are seeking a skilled
IT Engineer (Voice & Telephony)
to support, manage, and enhance our call center's voice and telephony infrastructure. The role will ensure seamless, reliable, and high-quality communication systems that empower our teams to deliver exceptional customer service.

Key Responsibilities

  • Install, configure, and maintain
    voice and telephony systems
    (VoIP, PBX, SIP, call routing, etc.) across the call center.
  • Monitor system performance and proactively address
    network or voice quality issues
    to ensure optimal uptime.
  • Provide
    technical support
    for call center voice platforms, including troubleshooting hardware, software, and connectivity issues.
  • Manage integrations between
    telephony platforms, CRM systems, and workforce tools
    .
  • Perform routine
    system checks, upgrades, and patches
    to maintain secure and reliable voice operations.
  • Collaborate with IT, operations, and vendors for
    system improvements, migrations, or expansions
    .
  • Create and maintain
    documentation
    for telephony infrastructure, configurations, and support procedures.
  • Train and assist internal teams with proper use of telephony systems.

Qualifications

  • Bachelor's degree in
    Information Technology, Computer Engineering, or related field
    (or equivalent work experience).
  • Minimum
    2–4 years' experience
    in IT support or engineering with a focus on
    voice and telephony systems
    .
  • Strong knowledge of
    VoIP, SIP, PBX systems, call routing, and IVR
    .
  • Experience with
    call center platforms
    (Genesys, Avaya, Cisco, Five9, or similar) preferred.
  • Familiarity with
    networking protocols (LAN/WAN, TCP/IP, QoS)
    and troubleshooting tools.
  • Excellent
    problem-solving and communication skills
    .
  • Ability to work in a
    fast-paced, 24/7 call center environment
    with shifting priorities.

What We Offer

  • Competitive salary and benefits package.
  • Opportunity to work with
    cutting-edge telephony technology
    .
  • Collaborative and growth-oriented workplace.
  • Be a key player in keeping conversations clear and connections strong