Call Center Representative

5 days ago

Ayala Alabang, National Capital Region, Philippines eClerx Full time $50,000 - $100,000 per year

"Opportunity to work in a Global Multinational Organization for customers in North America."
We have 75 open positions for Call Center Representative in Manila.

If you are willing to answer calls from customers and resolve their queries, this job could be suitable for you.

Location – 6F, Aeon Center Bldg, Northgate Cyberzone, N Bridgeway, Muntinlupa, 1781 Metro Manila.

Please send your application with contact details at

Opportunity to work in a Global Multinational Organization for customers in North America.

We are searching for a polite, professional Call Center Representative to work closely with other team members to provide outstanding service to our customers by answering questions, handling complaints, and troubleshooting problems with our products and services. The Call Center Representative may handle a high volume of inbound or outbound calls or both and should seek to create a positive experience for each caller. They will listen to clients to understand the reason for their call, address all questions or complaints, and provide an accurate and efficient response.

Responsibilities

  • Answering incoming calls from customers in a professional and courteous manner.
  • Listening actively to customers and asking probing questions to fully understand their needs and concerns.
  • Providing accurate and timely information to customers about products and services, pricing, and promotions, while actively seeking opportunities to upsell.
  • Handling customer objections and concerns with empathy and professionalism, and working to address them to close the sale.
  • Documenting all customer interactions and details of inquiries, issues, and sales in the company's CRM system.
  • Meeting or exceeding individual and team sales targets. Upselling on every opportunity call.
  • Maintaining a high level of knowledge about the company's products and services, as well as industry trends and best practices.

Requirements

  • Excellent verbal and written communication skills in English.
  • Ability to multitask, prioritize, and manage time effectively.
  • Strong problem-solving skills and the ability to think on your feet.
  • Comfortable working in a fast-paced environment.
  • Flexibility to work in rotational shifts, including night shift, weekends, and holidays.
  • Familiarity with basic computer skills and knowledge of CRM systems.
  • Amenable to work 100% onsite in Alabang, Muntinlupa City

Job Types: Full-time, Permanent

Benefits

  • Performance Incentives
  • Health Insurance, Life Insurance
  • Opportunities for Promotion
  • Competitive Salary
  • Company events

Schedule

  • Shift system.

Supplemental Pay

  • 13th month salary
  • Overtime pay

  • Call Center Representative

    2 weeks ago

    Ayala Alabang, National Capital Region, Philippines Neksjob alabang Full time ₱30,000 - ₱300,000 per year

    Neksjob alabang is hiring a Full time Call Center Representative role in Muntinlupa, NCR. Apply now to be part of our team.Job summary:Flexible hours available1 year of relevant work experience required for this roleExpected salary: ₱25,000 per monthQualifications:6 months of call center experienceHigh School or Senior High School graduateBasic computer...

  • Call Center

    2 weeks ago

    Ayala Alabang, National Capital Region, Philippines Viventis Search Asia Full time ₱900,000 - ₱1,200,000 per year

    IT Engineer (Voice & Telephony)Keep the conversation flowing with crystal-clear connectionsJob SummaryWe are seeking a skilledIT Engineer (Voice & Telephony)to support, manage, and enhance our call center's voice and telephony infrastructure. The role will ensure seamless, reliable, and high-quality communication systems that empower our teams to deliver...

  • Call Center Agent

    5 days ago

    Ayala Alabang, National Capital Region, Philippines eClerx Full time $30,000 - $50,000 per year

    "Opportunity to work in a Global Multinational Organization for customers in North America."We have 100 open positions for Call Center Agent in Manila.If you are willing to answer calls from customers and resolve their queries, this job could be suitable for you.Location – 6F, Aeon Center Bldg, Northgate Cyberzone, N Bridgeway, Muntinlupa, 1781 Metro...

  • Call Center Agent

    2 weeks ago

    Ayala Alabang, National Capital Region, Philippines ConnectUs Marketing Solutions, Inc. Full time ₱15,500 - ₱18,500 per year

    ConnectUs Marketing Solutions, Inc. is hiring a Full time Call Center Agent role in Poblacion, Calabarzon. Apply now to be part of our team.Job summary:Looking for candidates available to work:Monday: Morning, EveningTuesday: Morning, EveningWednesday: Morning, EveningThursday: Morning, EveningFriday: Morning, EveningBe part of a passionate team and create...

  • Call Center Agent

    2 weeks ago

    Ayala Alabang, National Capital Region, Philippines Neksjob alabang Full time ₱250,000 - ₱350,000 per year

    Neksjob alabang is hiring a Full time Call Center Agent role in Muntinlupa, NCR. Apply now to be part of our team.Job summary:Flexible hours available1 year of relevant work experience required for this roleExpected salary: ₱25,000 per month

  • Call Center Agent

    3 days ago

    Ayala Alabang, National Capital Region, Philippines RSD Human Resource Management Consultancy Full time ₱120,000 - ₱240,000 per year

    The Customer Service Representative (CSR) serves as the first point of contact for customers, providing assistance, resolving inquiries, and ensuring a positive customer experience. This role requires excellent communication skills, patience, and a customer-first mindset to effectively handle calls, chats, emails, or in-person interactions.Account:...

  • Call Center Agent/Customer Service Representative

    2 weeks ago

    Ayala Alabang, National Capital Region, Philippines J-K International Language Center Full time ₱240,000 - ₱360,000 per year

    Client Profile:An international IT firm that innovates and creating solutions, revolutionizing sectors, and providing digital consumer experiences, trust, and safety services.Position: Customer Service Agent - NO EXPERIENCE NEEDEDCompany Industry: BPO CompanyWork Location: Alabang, MuntinlupaWork Schedule: Shifting ScheduleSalary: Php 20,000-30,000Work Set...

  • HS graduate accepted

    2 weeks ago

    Ayala Alabang, National Capital Region, Philippines SGS - Sapient Call Center Full time ₱336,000 per year

    We are mass hiring Call Center Agents across our Metro Manila sites Earn Up to 28K Monthly + 30K Sign-On Bonus. Open for applicants with NO BPO EXPERIENCE.Job Responsibilities:Ensure precise and transparent communication about healthcare services, insurance coverage, billing, and appointment scheduling.Promptly and effectively address customer concerns,...

  • Customer Service Representative

    2 weeks ago

    Ayala Alabang, National Capital Region, Philippines Viventis Search Asia Full time ₱30,000 - ₱45,000 per year

    Job Title: Customer Support Representative Location: Alabang, Muntinlupa CityWork Setup: 100% Onsite Shift: Shifting Schedule (Mostly Night Shifts)Join our partner as a Customer Support Representative and deliver exceptional service for a US-based automotive account. In this role, you'll provide vital support to customers, assist with troubleshooting, and...

  • BDC Service Representative

    2 weeks ago

    Ayala Alabang, National Capital Region, Philippines Pinnacle Intelligence Full time ₱250,000 - ₱500,000 per year

    Department: BDC OperationsReports To: Team ManagerLocation: Alabang (On-site), Muntinlupa City, Metro Manila, PhilippinesAbout Pinnacle Intelligence:Pinnacle Intelligence is at the forefront of transforming the automotive retail industry. We provide AI-powered, sustainable, and scalable digital solutions that engage customers, accelerate sales growth, and...