Chef de Partie

1 week ago

Manila, National Capital Region, Philippines Okada Manila Full time ₱600,000 - ₱800,000 per year

I. MAJOR RESPONSIBILITIES AND DUTIES:

  • Anticipates guest needs, responds promptly, maintains positive guest relations, and ensures guest satisfaction at all times
  • Services all suites and villas, including daily amenities and arrangements, as well as provide turndown services
  • Reviews in-house, arriving, and departing reservations on a daily basis
  • Performs meet and greet and send-off process according to the set standard
  • Assist guests from the front of the hotel to the suite/ villa and assists the guests as needed including hotel tour, explanation of services, unpacking and packing luggage
  • Takes orders for in-room dining, deliver and serve accordingly
  • Responds to guest requests (e.g., shopping, flight ticket purchase, etc.) and queries promptly
  • Records all pertinent data and guest preferences into guest profile
  • Attends briefing, meetings and training sessions as required
  • Performs other job related tasks assigned by his/her superior

II. JOB SPECIFICATIONS:

Educational Requirement:

  • Bachelor's Degree in any course
  • Degree in Hotel and Restaurant Management from a recognized institution is an advantage

Requirements:

  • At least 2 years' work experience of similar capacity in a 5 – star establishment / or international property
  • Advanced understanding of hotel operations, food and beverage including in-suite dining, wine and spirits

Other Qualifications:

  • Must have exceptional customer service skills and pays attention to details
  • Fluent in oral and written English and Filipino
  • Knowledge of any other language is an advantage
  • Able to work with minimum supervision
  • Willing to work in a shifting schedule, irregular/extended hours, and/or during holidays and weekends
  • Well-groomed and professional disposition
  • Excellent guest relations and communication skills

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