Associate Accounts Receivable

Emerson's 130+ years of history have been filled with achievements and challenges that have driven innovative thinking and bold transformations, molding us into the company we are today. By joining us as an Associate Accounts Receivable, you will be a part of a dynamic and collaborative finance team committed to enhancing collection efforts and driving continuous improvements for the business. You will provide first-line credit and collection services through phone calls and email to achieve Emerson's financial and operational goals.

If this sounds like a perfect fit for you, apply now and join our team in Mandaluyong City, Philippines

In This Role, Your Responsibilities Will Be:

• Efficiently perform credit and collection activities for Emerson's customers by adhering to the collections' roadmap, regularly reviewing open or active accounts for collection efforts, and preparing and communicating monthly statements of accounts to all assigned customers promptly.

• Identify, validate, and log customer disputes to initiate resolution and escalation.

• Adhere to support workflow to achieve/exceed identified metric goals such as past due reduction, cash collection and dispute management.

• Assist or Perform cash application by reviewing received payments and customer remittance advices related to assigned accounts and providing accurate invoice details and supporting documents for proper payment allocation.

• Assist cash application specialists by reviewing received payments and customer remittance advice related to assigned accounts and providing accurate invoice details and supporting documents for proper payment allocation.

• Allocate payments against invoices, which include all payment types (wire, credit card, ACH, etc.).

Who You Are:

You are driven to deliver results and approach tasks with energy and enthusiasm. You are proactive and highly innovative in approaching problem-solving efficiently. You can proficiently communicate ideas and influence both internal and external customers. You're interpersonally savvy and able to collaborate and efficiently work with people at any level.

For This Role, You Will Need:

• Bachelor's degree in any finance field 

• Open for Fresh Graduates or with experience in Customer Service or BPO related fields

• Good English written and oral communication skills, as all written and phone communication will be in English

• Willingness to work the night shift schedule.

Our Culture & Commitment to You

At Emerson, we prioritize a workplace where every employee is valued, respected, and empowered to grow. We foster an environment that encourages innovation, collaboration, and diverse perspectives—because we know that great ideas come from great teams. Our commitment to ongoing career development and growing an inclusive culture ensures you have the support to thrive. Whether through mentorship, training, or leadership opportunities, we invest in your success so you can make a lasting impact. We believe diverse teams, working together are key to driving growth and delivering business results. 

We recognize the importance of employee wellbeing. We prioritize providing competitive benefits plans, a variety of medical insurance plans, Employee Assistance Program, employee resource groups, recognition, and much more. Our culture offers flexible time off plans, including paid parental leave (maternal and paternal), vacation and holiday leave.

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