Billing Specialist

7 days ago

Cubao, National Capital Region, Philippines Versa Innovations Corp Full time ₱300,000 - ₱400,000 per year

The Company

Versa Innovations Corp. is a leading Philippine developer and provider of two-way radio communication systems and solutions, specializing in cutting-edge technology for security, corporate, and public safety industries. The company pioneers innovative communication products like NetEdge – the first Push-to-Talk (PoC) Radio as a Service (RaaS) in the Philippines – designed to future-proof teams' communication needs without heavy upfront investments. Driven by customer obsession and continuous innovation, Versa serves as a trusted partner to premier security agencies and businesses across the country, enabling seamless, scalable communication solutions that grow with their operations.

Main Purpose of the Job

The Billing Specialist executes day-to-day subscription billing operations through Odoo while ensuring compliance with BIR documentation requirements. The role provides first-line support for billing inquiries, processes accurate and timely invoices, and maintains financial integrity through strict adherence to company standards and regulatory requirements.

Duties and Responsibilities

  • Process monthly recurring billing for an assigned client portfolio.
  • Respond to billing inquiries and disputes within established SLAs.
  • Create manual invoices and documentation in line with BIR compliance requirements.
  • Maintain accurate customer billing information in Odoo v18.
  • Calculate prorations for mid-cycle subscription changes.
  • Generate invoices through both Odoo v18 and manual processes as required.
  • Validate billing accuracy against contracts and usage data.
  • Process billing adjustments, credits, and payment arrangements.
  • Coordinate with the Customer Care team on billing-related customer concerns.
  • Log detailed customer interactions in Odoo.
  • Escalate complex issues to the Billing Manager as needed.
  • Ensure proper tax calculations and applications.
  • Prepare compliance reports and audit documentation.
  • Support audit processes by maintaining accurate transaction records.
  • Generate billing analytics and ensure backup/security protocols are followed.
  • Perform other related duties that may be assigned by Management.

Desired Qualifications

Work Experience

  • 2–3 years in billing operations, preferably subscription-based.
  • Experience with ERP systems, ideally Odoo.
  • Customer service background is an advantage.

Education

  • Bachelor's degree in Accounting, Finance, or a related field.

Competencies

  • Core: Hands-on, detail-oriented, accurate, and highly organized. Strong analytical thinking, dispute resolution, and time management skills. Professional in handling sensitive financial information with confidentiality. Effective written and verbal communication in English and Filipino.
  • Functional: Expertise in outright and subscription billing processes, BIR compliance documentation, customer inquiry resolution, and data reporting.

Job Types: Full-time, Permanent

Pay: Php30, Php40,000.00 per month

Benefits:

  • Company events
  • Life insurance
  • Opportunities for promotion
  • Paid training
  • Pay raise
  • Promotion to permanent employee

Work Location: In person

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