
Communications Operator
2 days ago
- Receive and direct incoming phone calls, emails, radio transmissions, and internal messages.
- Log and relay accurate information to relevant departments or personnel.
- Monitor and operate communications equipment such as telephony systems, radios, or digital messaging platforms.
- Handle emergency or high-priority messages in a calm, timely, and professional manner.
- Maintain detailed logs and documentation of all communication transactions.
- Support internal coordination across teams for operational or incident response.
- Escalate issues or incidents as needed following established protocols.
- Provide updates and reports to supervisors or managers as required.
- High School diploma; College-level or graduate of a Communication, IT, or related course is an advantage.
- Proven experience in a communications, call center, dispatch, or administrative support role preferred.
- Strong verbal and written communication skills in English and Filipino.
- Proficient in using communication devices (telephone, two-way radio) and software (email, messaging apps, MS Office).
- Excellent listening, attention to detail, and data entry accuracy.
- Ability to multitask, prioritize, and manage time efficiently.
- Must be willing to work on a shifting schedule, weekends, or holidays as required.
- Willing to be assigned to Alabang, Muntinlupa
- 1-3 working experience
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