Business Analyst

Location: Philippines – BGC, Taguig

Work Schedule: Dayshift – FULL ONSITE

Type of Employment: Contractual (18 months initial contract, possible absorption/extension depending on performance)

Salary: 40K-60K

QUALIFICATIONS:

• Bachelor's Degree Holder
• At least 3 years proven experience as an IT Business Analyst
• Software and/OR Product Development Lifecycle experience
• Agile/Scrum Framework knowledge and experience

DUTIES AND RESPONSIBILTIES:

This role spans five key dimensions, covering the full system lifecycle from ideation and

implementation (Project) to monitoring and maintenance (Operations).

Business Analysis & Requirements Management

● Elicitation and Scoping: Proactively engage with Fraud investigators, Compliance

Officers, Legal, and Audit stakeholders to elicit, analyze, and document complex

business needs stemming from new regulations, policy changes, or emerging fraud

trends.

● Documentation: Translate raw business requirements into clear, unambiguous

technical documentation, including User Stories, Functional Specifications,

Non-Functional Requirements (NFRs), and Use Cases.

● Domain Expertise: Maintain a deep and current understanding of relevant fraud

patterns, regulatory frameworks (e.g., AML, KYC, sanctions screening), and

internal compliance policies to ensure systems are designed to meet statutory

obligations.

System Analysis and Solution Design

● Technical Design: Design and document logical and physical system solutions,

including data models, data flows, integration specifications (APIs), and sequence

diagrams.

● Feasibility Assessment: Evaluate the technical feasibility of requirements, conducting

gap analysis between current system capabilities and desired future states.

● Data Analysis: Utilize advanced SQL and data profiling tools to analyze source data,

define data mapping rules, and ensure data lineage meets compliance and audit

requirements.

● Architecture Liaison: Work directly with architects and developers to ensure the

implemented solution adheres to enterprise standards and is optimized for security and

performance within the high-stakes compliance environment.

Project and Delivery Support

● Liaison: Serve as the primary point of contact between the business users, technical

development teams, and Quality Assurance (QA).

● Testing Support: Define User Acceptance Testing (UAT) strategy, assist the business in

creating and executing test plans, and manage defect triage activities during system

integration and UAT phases.

● Deployment & Handover: Participate in release management planning, assist in

creating operational documentation, and facilitate the smooth transition of new or

enhanced systems into the production environment.

Operational Support and Maintenance

● Tier 2/3 Incident Management: Investigate and resolve complex production incidents,

particularly those related to compliance breaches, false positive/negative fraud alerts,

system downtime, and data integrity issues.

● Root Cause Analysis (RCA): Perform detailed RCA for recurring issues,

recommending and driving necessary system enhancements or design changes to

prevent recurrence.

● System Configuration: Manage system configurations, parameters, and rulesets

post-deployment, ensuring all operational changes follow strict change control and audit

protocols.

Quality Assurance and Auditing

● Audit Readiness: Ensure all systems and documentation maintain an auditable state,

providing necessary artifacts and explanations to internal and external auditors

regarding system logic and compliance adherence.

● Performance Monitoring: Monitor key system metrics related to compliance reporting

timeliness, fraud detection rates, and system stability, escalating deviations as

necessary.

● Continuous Improvement: Proactively identify opportunities to automate manual

processes, improve system efficiency, and reduce operational risk within the Fraud and

Compliance domain.

JOB SUMMARY

The Technical Business & Systems Analyst is a role serving as the critical bridge between the

business requirements of the Fraud and Compliance Unit and the technical execution of IT

systems. This role is responsible for driving the successful delivery of new projects while

simultaneously ensuring the stability, compliance, and performance of existing operational

systems.

Job Types: Full-time, Fixed term

Contract length: 6 months

Pay: Php40, Php60,000.00 per month

Benefits:

• Health insurance

Application Question(s):

• Years of Business Analysis experience:
• Do you have work experience in Agile/Waterfall Methodology?
• Years of experience in Software Development Life Cycle (SDLC):
• How much is your asking salary?
• Years of Banking/Financial Project experience:

Work Location: In person