Call Center Agent/Customer Service Representative
1 week ago
Call Center Agent/Customer Service Representative - BPO Healthcare Account
Location: Cebu IT Park
Work Schedule: Nightshift - 100% Onsite
Account: Healthcare
Qualifications:
- SHS or College Graduates
- College Undergraduates
- Good English communications skills
- NO BPO Experience needed
Job description:
- Answering inquiries from patients or their family members about insurance coverage, billing, treatment plans, and appointments.
- Scheduling, rescheduling, and confirming appointments for patients with doctors or specialists.
- Explaining insurance benefits and coverage options to patients and providers.
- Accurately updating and maintaining patient information in medical systems.
Salary and benefits:
- Earn up to 23K salary package (depends on your experience and educational attainment)
- With 20% Night differential (higher than the usual 10%)
- Paid Training
- Complete mandatory benefits (SSS, Pag-Ibig, PhilHealth)
- HMO on Day 1 of training with +1 free dependent
- Account allowances (will be discussed during Final Interview)
Pre-Employment Requirements:
- Diploma/TOR/Certificate of Graduation (whichever is available)
- Government numbers: (SSS, Pag-Ibig, TIN, PhilHealth)
- COE / Resignation Letter approved or signed by HR and Supervisor
- NBI Clearance
Job Types: Full-time, Permanent, Fresh graduate
Pay: Php14, Php23,000.00 per month
Benefits:
- Company Christmas gift
- Company events
- Health insurance
- Opportunities for promotion
- Paid training
- Pay raise
- Promotion to permanent employee
Ability to commute/relocate:
- Cebu City 6000 P07: Reliably commute or planning to relocate before starting work (Preferred)
Education:
- Senior High School (Required)
Language:
- English (Required)
Work Location: In person
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