Call Center Agent

3 days ago

Cebu City P, Philippines Stark Asia Solutions, Inc Full time ₱240,000 - ₱360,000 per year

Call Center Agents (BPO - Customer Service Representative)

Where: Cebu City - IT PARK

Schedule: Nightshift (shifting schedule)

100% ONSITE

Apply Now, and grab that 13th month pay

Account: Fashion Retail Account

Why apply for this account?

  • For newbies in a BPO industry, a fashion retail account in a BPO is often considered an excellent starting point because it is generally less complex and stressful than other account types. It offers a solid entry into the industry, providing a broad range of fundamental skills in a relatively straightforward environment.

What we're looking for:

  • High School Graduate (Old Curriculum)
  • Senior High School graduates
  • College Undergraduate/Graduates
  • Good English communications skills

What you'll be doing:

  • Answering questions about products, stock availability, and sizing through phone calls, email, and live chat.
  • Assisting customers with placing, canceling, and tracking their orders.
  • Processing customer requests for returns and exchanges and handling refunds.

What's in it for you?

  • Earn up to 23K salary package (depends on your experience and educational attainment)
  • With 20% Night differential (higher than the usual 10%)
  • Paid Training
  • Complete mandatory benefits (SSS, Pag-Ibig, PhilHealth)
  • HMO on Day 1 of training with +1 free dependent
  • Account allowances (will be discussed during Final Interview)

Pre-Employment Requirements:

  • Diploma/TOR/Certificate of Graduation (whichever is available)
  • Government numbers: (SSS, Pag-Ibig, TIN, PhilHealth)
  • COE / Resignation Letter approved or signed by HR and Supervisor
  • NBI Clearance

Job Types: Full-time, Fresh graduate

Pay: Php15, Php23,000.00 per month

Benefits:

  • Company Christmas gift
  • Company events
  • Health insurance
  • Opportunities for promotion
  • Paid training
  • Pay raise
  • Promotion to permanent employee

Education:

  • Junior High School (Preferred)

Language:

  • English (Required)

Work Location: In person

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