QA Supervisor

Responsibilities:Provides coaching and mentoring to agents in order for them to improve on their performancePerforms Monitoring and provides feedback to the Management Team and to the ClientLead a team of Quality AnalystsParticipates and coordinates in Quality Calibration Sessions with the clients and the management teamQualifications:Candidate must at least...

Responsibilities:- Oversee systematic tracking and regular updates on key quality metrics including finished goods status, process compliance, material holds, and resource inventory.- Conduct timely reviews and provides disposition for operational deviations, while maintaining and updating laboratory methods, sampling plans, and retention protocols.-...

Job Responsibility:Aim towards achieving process KPIs/SLAsDesign and implement QA frameworks, audit mechanisms, and feedback loops.Drive periodic calibrations, ATA, BQ management, process improvement, review and design SOPsCollaborate with Operations and Training teams to improve agent performance.Analyse call audits and customer feedback to identify trends...

Job description:SUMMARY:QA Supervisor is a specialist in preventing operational errors by ensuring that the SOPs are strictly implemented in order to prevent misoperations or problematic parcels. He/she is concerned with the proactive procedural process of J&T Operations (both internal and external). Anticipates periods of problem occurrence and proposes...

Essential dutiesQualityIdentify and understand client requirements to anticipate their needsEnsure positive customer experienceResponsible for documentation and completion of required compliance documents in coordination with the CUK onshore teamAssist the Operations Supervisor and the team leader in the implementation of policies and procedures and ensures...

·       Test current products and identifying deficiencies based on the Business requirement, document on records, and at the same time provide local experience input based on experience.·       Investigate product quality to make improvements to achieve better commercial satisfaction.·       Work closely with the Project Leads for requirements...

DUTIES AND RESPONSIBILITIESChecking and Auditing Region analysis to determine the accuracy of loss and damage of parcels or products from all regionsIdentify errors, verify and develop quality process compliance on the operation.Provides feedback to QA supervisor suggesting methods to increase efficiencies and identify areas of opportunity to...

MAIN REQUIREMENTS:NodejsReactjsAWSEducation  – At least graduate with a Bachelor's Degree in IT, Computer Science, Engineering, or any related degree.At least 3 years of experience  in Software EngineeringDUTIES AND RESPONSIBILITIES:● Writes working back-end, front-end, and/or mobile code using generally accepted standards and best practices●...

Writes working back-end, front-end, and/or mobile code using generally accepted standards and best practicesResolves defects found in the codeWrites and conducts unit tests before endorsing to the QA teamSubmits and maintains source code using version control system repositoriesParticipates in code reviews and quality assurance activitiesAttends team...

MAIN REQUIREMENTS:JavaSpringbootEducation  – At least graduate with a Bachelor's Degree in IT, Computer Science, Engineering, or any related degree.At least 2 years of experience  in Java and SpringbootDUTIES AND RESPONSIBILITIES:Writes working back-end, front-end, and/or mobile code using generally accepted standards and best practicesResolves...