QA Supervisor

Job Responsibility:Aim towards achieving process KPIs/SLAsDesign and implement QA frameworks, audit mechanisms, and feedback loops.Drive periodic calibrations, ATA, BQ management, process improvement, review and design SOPsCollaborate with Operations and Training teams to improve agent performance.Analyse call audits and customer feedback to identify trends...

Responsibilities:- Oversee systematic tracking and regular updates on key quality metrics including finished goods status, process compliance, material holds, and resource inventory.- Conduct timely reviews and provides disposition for operational deviations, while maintaining and updating laboratory methods, sampling plans, and retention protocols.-...

Job description:SUMMARY:QA Supervisor is a specialist in preventing operational errors by ensuring that the SOPs are strictly implemented in order to prevent misoperations or problematic parcels. He/she is concerned with the proactive procedural process of J&T Operations (both internal and external). Anticipates periods of problem occurrence and proposes...

Essential dutiesQualityIdentify and understand client requirements to anticipate their needsEnsure positive customer experienceResponsible for documentation and completion of required compliance documents in coordination with the CUK onshore teamAssist the Operations Supervisor and the team leader in the implementation of policies and procedures and ensures...

The Collection QA monitors, evaluates, and helps improving the quality of collection calls and processes. This role helps collection team members to adhere to company policies, regulatory requirements, and customer service standards, while identifying areas for improvement and training.Mentioned below are key duties:Listen to and evaluate inbound and...

Location: McKinley Hill, TaguigSchedule: 8AM - 5PM (Dayshift)Work Set-Up: Temporary Onsite (Hybrid after training)What We OfferWork-life balance in a supportive environmentCompetitive compensation and benefits packageOpportunity to grow your career in a global companyEssential DutiesIdentify and understand client requirements to anticipate needsEnsure a...

·       Test current products and identifying deficiencies based on the Business requirement, document on records, and at the same time provide local experience input based on experience.·       Investigate product quality to make improvements to achieve better commercial satisfaction.·       Work closely with the Project Leads for requirements...

MAIN REQUIREMENTS:NodejsReactjsAWSEducation  – At least graduate with a Bachelor's Degree in IT, Computer Science, Engineering, or any related degree.At least 3 years of experience  in Software EngineeringDUTIES AND RESPONSIBILITIES:● Writes working back-end, front-end, and/or mobile code using generally accepted standards and best practices●...

DUTIES AND RESPONSIBILITIESChecking and Auditing Region analysis to determine the accuracy of loss and damage of parcels or products from all regionsIdentify errors, verify and develop quality process compliance on the operation.Provides feedback to QA supervisor suggesting methods to increase efficiencies and identify areas of opportunity to...

MAIN REQUIREMENTS:NodejsReactjsEducation  – At least graduate with a Bachelor's Degree in IT, Computer Science, Engineering, or any related degree.At least 2 years of experience  in Software EngineeringDUTIES AND RESPONSIBILITIES:● Writes working back-end, front-end, and/or mobile code using generally accepted standards and best practices●...