Operations & Systems Assistant - Hubspot

2 weeks ago

Manila, National Capital Region, Philippines BruntWork Full time

This is a remote position.

Schedule: Monday–Friday, 9:00 AM–6:00 PM (Arizona / Mountain Time)
Total Weekly Hours: 40 Hours

Join a thriving wellness and adventure company with over two decades of success in the beautiful Southwest. Known for excellence and a commitment to personal growth and holistic well-being, this organization offers both stability and innovation. You'll work on a collaborative team where your technical and operational expertise directly enhances the experience of a vibrant community of practitioners and clients.

This role blends technical operations, CRM management, and client support—no two days are the same. Some days you'll troubleshoot syncs or update automations; other days, you'll organize data or help clients navigate systems. You'll play an integral role in supporting ongoing operations and special projects, including an exciting CRM migration to HubSpot.

Responsibilities

  • Load, test, and schedule email campaigns in Keap or HubSpot

  • Monitor CRM system health and resolve sync or automation errors

  • Update, clean, and tag contact records to ensure data accuracy

  • Create or optimize workflow automations via Make (Integromat) or Zapier

  • Maintain and improve content in client portals (e.g., Softr, Airtable)

  • Follow up with clients and travelers regarding payments or incomplete tasks

  • Document and refine internal processes to streamline operations

  • Provide professional support via email and phone, helping clients resolve technical issues with patience and clarity

Requirements

  • Solid understanding of CRM and automation platforms (Keap, HubSpot, or similar)

  • Experience with Airtable and comfort working with structured data

  • Familiarity with Make (Integromat) or Zapier automations

  • Strong tech aptitude and ability to quickly learn new tools and systems

  • Excellent written communication skills for client and team correspondence

  • Warm, professional phone presence and customer service demeanor

  • Attention to detail, self-direction, and reliability; able to follow through independently

  • Flexibility and calm under shifting priorities

Independent Contractor Perks

  • HMO coverage for eligible locations

  • Permanent work-from-home setup

  • Immediate hiring

ZR_28765_JOB

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