Admin Assistant

2 weeks ago

Paranaque City, Calabarzon, Philippines BruntWork Full time $35,000 - $50,000 per year

This is a remote position.

Job Highlights:
  • Contract type: Independent Contractor
  • Scheduled to be determined during the interview
Job Description

This exciting opportunity offers the perfect blend of customer service, business development, and administrative support in the thriving property services industry. As an Administrative Assistant with Voice Capabilities, you'll be the professional voice of the business, handling everything from customer inquiries to collections and sales outreach. This remote position provides variety in your daily tasks while allowing you to build meaningful relationships with clients and contribute directly to the company's success. You'll receive comprehensive training on company processes and have the flexibility to grow within the role as the business expands.


 Responsibilities
  • Serve as the primary point of contact for incoming customer calls, providing exceptional support through the company's phone portal system
  • Conduct professional outbound collection calls to maintain positive client relationships while securing invoice payments
  • Make strategic outbound sales calls to potential clients for service setup and billing coordination
  • Handle comprehensive secretarial duties including customer inquiries, appointment scheduling, and general administrative support
  • Follow established company scripts and procedures to ensure consistent, professional customer interactions
  • Manage urgent communications and email alerts, ensuring immediate attention to critical situations like property emergencies
  • Maintain detailed logs and tracking of all customer interactions and call activities for optimal service delivery
Requirements
  • Proven experience in customer service with strong phone-based communication skills
  • Comfortable and confident handling both inbound customer support and outbound calling responsibilities
  • Adaptable learner who can quickly master various software platforms and phones systems
  • Professional communication abilities for sensitive collections conversations and persuasive sales interactions
  • Availability for 20 hours per week with potential scheduling flexibility
  • Enthusiasm for participating in comprehensive training sessions to master company-specific processes and procedures
  • Willingness to be available for occasional urgent after-hours communications (negotiable based on candidate preferences)
  • Self-motivated remote worker who can maintain productivity and professionalism in a home office environment
Benefits Independent Contractor Perks:
  • Permanent Work from Home
  • Immediate Hiring
  • Steady Freelance Job
Please note that since this is a permanent work-from-home position and an "Independent Contractor" arrangement, the candidates must have their own computer and internet connection. They will handle their own benefits and taxes. The professional fees are on hourly rates and the rate depends on your performance in the application process.

ZR_27054_JOB

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