Receptionist

1 week ago

Ayala Alabang, National Capital Region, Philippines Gatestone & Company Americas Inc. Full time ₱250,000 - ₱350,000 per year

Gatestone & Company Americas Inc. Philippines

The Role: Receptionist

The Receptionist is the first point of contact for employees, clients, and visitors. This role manages the front desk, handles calls and inquiries, and provides administrative and clerical support to ensure efficient office operations. The Receptionist also acts as a liaison between employees, departments, and external partners, helping maintain smooth communication and coordination across the organization.

JOB FUNCTIONS:

  • Welcome and assist visitors in a professional and courteous manner.
  • Ensure visitor logging, ID verification, and adherence to security protocols.
  • Coordinate with staff for meetings, interviews, or guest appointments.
  • Maintain the cleanliness and orderliness of the reception and lobby areas.
  • Handle incoming calls, emails, and messages promptly.
  • Route calls and inquiries to the appropriate personnel or department.
  • Provide general information about the company to clients, applicants, and visitors.
  • Assist in filing, scanning, photocopying, and maintaining office records.
  • Handle distribution and tracking of incoming and outgoing mail, courier packages, and documents.
  • Support scheduling of meetings, conference rooms, and office logistics.
  • Prepare simple reports, correspondence, and presentations when required
  • Monitor and request replenishment of office supplies and pantry items.
  • Coordinate with vendors, suppliers, and building administration for office needs.
  • Assist in organizing company events, trainings, and employee activities.
  • Support HR and Admin in processing requests such as ID issuance, certificates, and clearances.
  • Maintain an updated directory of employees, departments, and external contacts.
  • Act as a liaison between employees, departments, and external stakeholders to ensure timely communication and task coordination.
  • Coordinate with service providers, contractors, and building management on administrative and facility-related concerns.
  • Support management by relaying important messages, schedules, and announcements to concerned parties.

QUALIFICATIONS:

To perform this job successfully, an individual must be able to perform each essential duty satisfactorily. The requirements listed below are representative of the knowledge, skill, and/or ability required. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions.

  1. Bachelor's degree in Business Administration, Office Management, or related field; vocational/college level with relevant experience may be considered.
  2. At least 1–3 years of experience in receptionist, customer service, or administrative support roles preferred.

  3. Knowledge & Skills

  4. Strong verbal and written communication skills.

  5. Proficiency in MS Office applications (Word, Excel, Outlook).
  6. Excellent interpersonal and customer service skills.
  7. Organizational skills with attention to detail and accuracy.

4.  Other Requirements:

  • Professional appearance and positive attitude.
  • Ability to multitask, prioritize, and handle a fast-paced environment.
  • Discreet and trustworthy in handling sensitive information.

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