Jr. Application Support Engineer

2 days ago


Mandaluyong City, National Capital Region, Philippines Via Appia Philippines Inc. Full time ₱400,000 - ₱600,000 per year

What you'll be doing

● Assess issues and provide resolution

● Responsible for Incident Management process

● Answering incoming customer questions, by phone and/or email

Production Deployment Support :

● Application Backup

● Patch deployment

● Post Deployment validation

Prod Application Support Activities

● Investigation of errors encountered

● Investigate all other application issues

● Data Extraction

● Report Generation

● Rerun Process model

● Retrigger Application

● Executing Scripts

Platform Support

● Monitoring Server Utilization

● Clean-up process models or delete old error process models

What we're looking for


• Recently completed a degree in Computer Science, Information Technology, or related field.


• Quick to learn and master employer-specific software and tools


• Team-oriented with the ability to collaborate effectively


• Willingness to work under a Return-to-Office (RTO) arrangement and shifting schedule


• Basic knowledge of computer systems, databases, or programming languages


• Strong problem-solving skills and attention to detail.


• Good communication and interpersonal skills.

About us

Via Appia Philippines Inc.' is a leading provider of information and communication technology solutions, serving clients across various industries. We are known for our innovative approach, commitment to excellence, and strong focus on customer satisfaction. Join our team and be a part of our continued success

Apply now for this exciting opportunity to become a Junior Application Support Engineer at Via Appia Philippines Inc.'.



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