Team Leader

1 week ago

Ortigas, Philippines GeBBS Full time ₱540,000 per year

GeBBS Healthcare is looking for Team Leader to overseeing and managing the team, ensuring that every member works to their fullest potential and delivers their assigned tasks with the highest proficiency.

Responsibilities:

  • Assists in the formulation of targets for individuals and teams.
  • Anticipates escalation and take over calls when needed
  • Provides coaching & feedback to enhance agent performance.
  • Manages call volume and inventory allocation.
  • Participates in client calibration and meetings.
  • Enforce adherence to policies on attendance, established procedures and company policies.
  • Carries out performance monitoring, measurement and evaluation of all operators / agents to improve efficiency.
  • Prepares monthly performance reports.

Qualifications:

  • Candidate must possess at least a Vocational Diploma / Short Course Certificate, Bachelor's/College Degree , any field.
  • At least 3 year(s) of relevant working experience in HEALTHCARE ACCOUNT is required for this position.
  • Preferably Supervisor / 5 Yrs & Up Experienced Employees specializing in Customer Service or equivalent.
  • Full-Time position(s) available.

Job Types: Full-time, Permanent

Pay: From Php45,000.00 per month

Benefits:

  • Additional leave
  • Company Christmas gift
  • Company events
  • Health insurance
  • Life insurance
  • Opportunities for promotion
  • Paid training
  • Promotion to permanent employee

Application Question(s):

  • How many years of work experience do you have as a Team Leader in Healthcare BPO ?
  • What healthcare campaigns/accounts did you handle?

Work Location: In person

  • CS Team Leader

    1 week ago

    Ortigas, Philippines GameClub SEA Full time ₱360,000 - ₱480,000 per year

    Player Support Squad LeaderLocation: Onsite – Ortigas, Pasig City, PhilippinesEmployment Type: Full-TimeLevel: Team Leader / SupervisorReporting to: Operations ManagerIndustry: Gaming / Digital EntertainmentAbout GameClubGameClub is all about great games and even greater player experiences. As we continue to grow our global community, we're building a CS...

  • Team Leader

    1 week ago

    Ortigas, Philippines Addforce Human Resources Solution Inc. Full time ₱480,000 - ₱540,000 per year

    Job Title: Operations Team LeadAccount: Mobility AccountWork Setup: OnsiteLocation: TaguigSchedule: Shifting ScheduleSalary Range: ₱40,000 – ₱45,000 (Depending on experience)Job DescriptionWe are looking for an experienced Operations Team Lead to join our Mobility Account team. The ideal candidate has strong leadership skills, solid technical or...

  • Team Leader

    3 days ago

    Ortigas, Metro Manila, Philippines Private Advertiser Full time ₱1,500,000 - ₱2,500,000 per year

    We are looking for a driven and experienced Customer Service Team Leader to guide, motivate, and support a team of Customer Service Agents in delivering excellent service to customers across the USA . You will play a key role in ensuring service standards are met, compliance is observed, and the team remains engaged, productive, and customer-focused.Key...

  • Housekeeping Team Leader

    2 weeks ago

    Ortigas, Philippines TGSI Full time ₱240,000 per year

    Supervises daily housekeeping tasks and activities to ensure the efficient delivery of service.Assists in the conduct of daily operations briefing.Reports necessary information related to the day-to- day operations to Site/Area Supervisor and client representative, if necessary.Ensures operational requests from employees, guests or management, are responded...

  • Team Leader

    17 hours ago

    Ortigas, Metro Manila, Philippines OFFSHORE BUSINESS PROCESSING INC. Full time ₱300,000 - ₱600,000 per year

    Job SummaryHMO on Day 1Receive promising perks and rewardsExperience travel opportunitiesGet recognized for what you doAchieve work-life balanceImprove exponentially with enhanced learningResponsibilitiesDevelop and maintain an energetic, high performance company culture that inspires employee commitment, implement Rewards and Recognition programs that drive...

  • Accounting Team Leader

    1 week ago

    Ortigas, Metro Manila, Philippines Connext Global Solutions Inc Full time ₱2,000,000 - ₱2,500,000 per year

    Connext is a dedicated team of business process outsourcing experts and innovators, with experience in supporting world-class companies in Title and Escrow, Healthcare, Produce Distribution, Retail and Fashion, Design Consulting, and Finance.We are currently looking for an Accounting Team Leader who will be working with Connext's Client in the United States...

  • Collections Team Leader

    19 hours ago

    Ortigas, Metro Manila, Philippines Wefund Lending Corp. Full time ₱900,000 - ₱1,200,000 per year

    Job descriptionOwn KPIs and work with the team towards achieving them each day/month/yearCoaching, mentoring, and motivating collections team members.Keep track of, RPC, Contact Rate, PTP Conversion Rate, PTP reminders and daily expected collections to ensure achievement of daily target.Manage incentive, rewards, and overtime tracking.Manage...

  • Accounts Payable Team Leader

    1 week ago

    Ortigas, Metro Manila, Philippines Satellite Office Full time ₱900,000 - ₱1,200,000 per year

    Primary Purpose of RoleThe Accounts Payable Team Leader is responsible for:Performing all duties of the Accounts Payable function including:Accurate and timely processing of invoicesUndertaking payment to our suppliers, andEnsuring all queries and requests are resolved in a timely and professional mannerLeading the offshore teamKey Skills, Qualifications &...

  • Accounts Payable Team Leader

    1 week ago

    Ortigas, Metro Manila, Philippines Satellite Office Full time ₱900,000 - ₱1,200,000 per year

    ACCOUNTS PAYABLE TEAM LEADWork for our global clients and immerse in our rich and diverse company culture where you can thrive, grow and just be aweSOme Apply now and discover the Satellite Office Candidate Experience – recognized as one of BEST among BPO companies worldwide.WHAT IS A/AN ACCOUNTS PAYABLE TEAM LEAD?The Accounts Payable Team Leader is...

  • Customer Care Team Lead

    1 week ago

    Ortigas, Philippines Satellite Office Solutions Full time ₱1,440,000 - ₱2,160,000 per year

    CUSTOMER CARE TEAM LEADERWork for our global clients and immerse in our rich and diverse company culture where you can thrive, grow and just be aweSOme Apply now and discover the Satellite Office Candidate Experience – recognized as one of BEST among BPO companies worldwide.WHAT IS A/AN CUSTOMER CARE TEAM LEADER?Design made simple for the modern home. Our...