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IT Staff
2 weeks ago
We are seeking a skilled and proactive IT Staff member to provide technical support and ensure the smooth operation of our organization's computer systems, networks, and applications. The ideal candidate will troubleshoot and resolve IT issues, maintain hardware/software, and assist users with daily technology needs.
Duties & Responsibilities:
· Reports to IT Supervisor
· Work Schedule is Monday to Saturday; when need arises
· Install and update company software and hardware as needed
· Provides assistance for hardware, software and network issues across the organization
· Monitor the maintain computer systems, servers and networks to ensure optimal performance
· Set up new devices, install software and configure systems for users
· Diagnose and resolve technical problems efficiently, whether in person or remotely
· Implement and monitor cybersecurity measures like firewalls, anti-virus software and access controls
· Educate Staff on new technologies, software tools and best practices
· Maintain records of IT assets, software licenses and support logs
Qualifications:
· Bachelor's degree in Information Technology, Computer Science, or a related field.
· At least 1 or more of working experience in the related field is required
· Strong knowledge of operating systems, networking and system administration
· Excellent problem -solving and communication skills
· Open to work on holidays