Inbound Sales Specialist

3 days ago

Manila, National Capital Region, Philippines ASW Full time A$40,000 - A$80,000 per year

Job Description

THE OPPORTUNITY

Our partner is a leading Australian payments platform transforming how businesses manage bills, payroll, and supplier payments. Through advanced technology, secure solutions, and seamless integration, it simplifies financial operations and empowers businesses to thrive. With a strong track record since its inception, it has earned the trust of businesses nationwide as a reliable provider of innovative financial solutions.

We have an exciting opportunity for a driven and detail-oriented individual to join us as a full-time Inbound Sales Specialist to be based in Manila, Philippines. In this role, you'll be the first point of contact for new customers, helping them understand the services and guiding them through their first payment.

This role requires onsite work during the first 3-months, then shifts to a hybrid setup (3x onsite weekly), following Australian business hours 6:00AM - 3:00PM Philippines time.

KEY RESPONSIBILITIES

  • Act as the first point of contact for new customers joining the platform.
  • Understand customer needs and clearly communicate the value of our services.
  • Guide customers through their first payment process.
  • Collaborate with sales and support teams to ensure a seamless customer experience.
  • Manage a weekly portfolio of around 60 new customers.
  • Conduct outreach via phone and email to drive conversions and revenue growth.

SKILLS, EXPERIENCE & QUALIFICATION

  • Bachelor's degree or equivalent.
  • With at least 2 years of experience in inbound sales or similar role.
  • Experience using Salesforce CRM (preferred, not essential).
  • Prior experience working with Australian customers.
  • Background in rewards, travel, or credit cards is highly regarded.
  • Excellent English communication skills—both spoken and written.
  • A warm, friendly personality with a natural ability to build rapport.
  • Self-motivated and proactive, with strong initiative.

ASW OFFERS

  • A diverse, inclusive, and supportive company culture.
  • Competitive remuneration.
  • Opportunity to collaborate and work with global clients and stakeholders.
  • Medical benefits.
  • Great Paid Leave entitlements.
  • Team outings, travel opportunities, company parties/events, and other exciting activities.
  • Exposure to an international environment, working with people across Malaysia, Vietnam, the Philippines, and Australia.
  • Industry and role-related training.
  • Ongoing career opportunities.
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