Call Center Agent

3 days ago

Batangas, Calabarzon, Philippines ConnectUs Marketing Solutions Full time

Be part of a passionate team and create opportunities

CALL CENTER AGENT (OUTBOUND)

Job Description:

  • Outbound calls for surveys, lead generation, event invitation and/or sales
  • Inbound calls to resolve customer queries or close lead/sales
  • Data entry to update customer relationship management (CRM) software
  • Respond to emails
  • Create reports using Microsoft Office and Google Drive
  • Meet service level agreements set forth
  • Perform other duties as assigned

Qualifications:

  • Excellent English communication skills
  • Typing Speed: at least 40WPM
  • Ability to work under pressure
  • Ability to multitask, prioritize and manage time efficiently
  • Customer orientation and ability to adapt and respond to different types of personalities
  • Intelligent
  • No BPO experience required; fresh graduates are welcome to apply

MUST HAVE the following equipment:

  • Hardware: Laptop/Desktop Intel i3 (7th gen or higher) / AMD Ryzen 3 (or higher)and 8 GB RAM
  • OS: Windows 10 or higher (MacOS equivalent is allowed)
  • Headset: A4Tech (HU 7P or HU 50) or Jabra USB type headset with noise-cancelling feature
  • Internet connection: Wired connection; minimum of at least 30 Mbps
  • Software: Microsoft Office & PDF reader, Anydesk, Gdrive, Discord

So, why join us?

  • Permanent work-from-home
  • Full Time and Long Term Employment
  • Government mandated benefits, Health benefits, leaves, bonuses, and other incentives (except Freelance contract)
  • Salary will be based on: Skills, Attitude, Performance, Attendance
  • Opportunity for regularization and promotion
  • US and Canadian clients
  • Shift: Graveyard Monday to Friday
  • Scholarship program duration: 5 to 8 days

Option to choose between Probationary and Freelance Set up

  • Probationary: Up to 15, % night differential
  • Freelance: Up to 17, % night differential

WE LOOK FORWARD TO MEETING YOU

  • Onsite Call Center Agent

    2 weeks ago

    Batangas, Calabarzon, Philippines ConnectUs Marketing Solutions Inc. Full time ₱16,500 - ₱18,900 per year

    We're HiringCall Center Agent – On-Site | Batangas CityJoin our growing team and build a stable career in a supportive and dynamic work environment.Job Overview:Place outbound calls for surveys, leads, event invitations, and sales.Handle inbound calls to resolve issues or close leads and sales.Execute data entry and CRM updates of customer...

  • Onsite Call Center Agent

    2 weeks ago

    Batangas, Calabarzon, Philippines ConnectUs Marketing Solutions Inc. Full time ₱184,000 - ₱227,000 per year

    We're HiringCall Center Agent – On-Site | Batangas CityJoin our growing team and build a stable career in a supportive and dynamic work environment.Job Overview:Place outbound calls for surveys, leads, event invitations, and sales.Handle inbound calls to resolve issues or close leads and sales.Execute data entry and CRM updates of customer...

  • Part-Time Call Center Agent

    1 week ago

    Batangas, Calabarzon, Philippines ConnectUs Marketing Solutions Inc. Full time ₱32,000 - ₱48,000 per year

    Be part of a passionate team and create opportunities PART-TIME CALL CENTER AGENT (BATANGAS CITY ON-SITE)Salary: PHP 8,800 Job Description:Outbound calls for surveys, lead generation, event invitation, and/or sales.Inbound calls to resolve customer queries or close leads/sales.Data entry to update customer relationship management (CRM) software.Respond to...

  • Part-time Call Center Agent

    2 weeks ago

    Batangas, Calabarzon, Philippines ConnectUs Marketing Solutions Inc. Full time ₱432,000 per year

    Be part of a passionate team and create opportunitiesPART TIME CALL CENTER AGENT (OUTBOUND)Job Description:Place outbound calls for surveys, lead generation, events, and sales.Handle inbound calls to resolve issues or close leads and sales.Perform data entry and update client information in CRM software.Manage customer communications via email and other...

  • Remote Call Center Representative

    7 days ago

    Batangas, Calabarzon, Philippines OneMCI Full time ₱100,000 - ₱150,000 per year

    LOCATIONAngeles City, PHJOB TYPEFull-TimePAY TYPESHourlyPOSITION OVERVIEWAt MCI we are committed to fostering an environment where professionals can build meaningful careers, access continuous learning and development opportunities and contribute to the success of a globally expanding, industry-leading organization.  We're looking for enthusiastic Remote...

  • Call Center Trainer

    7 days ago

    Batangas, Calabarzon, Philippines ConnectUs Marketing Solutions Full time ₱150,000 - ₱250,000 per year

    We want you in our teamCALL CENTER TRAINERJob DescriptionConduct effective training sessions for traineesCollaborate with co-trainers, managers, and other leadersIdentify training needs and develop training plans based on business objectives and operational goalsEvaluate the effectiveness of training materials and create an action plan for...

  • Disaster Relief Call Center Representative

    1 week ago

    Batangas, Calabarzon, Philippines OneMCI Full time ₱180,000 - ₱300,000 per year

    POSITION OVERVIEWMCI is a leading Business Process Outsourcing (BPO) company that specializes in delivering tailored solutions to meet the diverse needs of our clients. With a commitment to excellence and a focus on innovation, we have established ourselves as a trusted partner in the industry.We are seeking agents to work as needed in response to disaster...

  • Call Center Trainer: On-site

    7 days ago

    Batangas, Calabarzon, Philippines ConnectUs Marketing Solutions Inc. Full time ₱720,000 - ₱930,000 per year

    We want you in our teamCALL CENTER TRAINER (ON-SITE)Job DescriptionConduct effective training sessions for both new hires and experienced employees.Partner with managers and leaders to ensure training supports company objectives.Identify skill gaps and implement development plans to enhance employee performance.Review training materials and create action...

  • On-Demand Data Breach Agent

    1 week ago

    Batangas, Calabarzon, Philippines OneMCI Full time ₱1,040,000 - ₱2,092,000 per year

    LOCATIONRemote Work-at-Home | PhilippinesJOB TYPEPart-TimePAY TYPESHourlyPOSITION OVERVIEWMCI is a leading Business Process Outsourcing (BPO) company that specializes in delivering tailored solutions to meet the diverse needs of our clients. With a commitment to excellence and a focus on innovation, we have established ourselves as a trusted partner in the...

  • Kickstart Your Journey With Lipa – Financial Agent

    2 weeks ago

    Batangas, Calabarzon, Philippines TTEC Full time ₱23,000 - ₱26,000 per year

    RequirementsAt least 1 year(s) of working experience in the related field is required for this position.Candidate must possess at least a High School Diploma on any course.Fresh Grad / Entry Level specializing in BPO/Call Center or equivalent.Required skill(s): customer service.Required language(s): English.ResponsibilitiesYour potential has a place here...