Team Leader

7 hours ago

Cebu City, Central Visayas, Philippines WrkPod Full time ₱900,000 - ₱1,200,000 per year

LOCATION: CEBU CITY, PHILIPPINES

Job Qualifications/Requirements

  • Proven experience in team management.
  • Strong leadership and interpersonal skills.
  • Excellent communication abilities.
  • Capacity to multitask and perform under pressure.
  • Proficiency in relevant software applications.

Job Responsibilities

  • Conduct monthly performance reviews and provide constructive feedback to team members.
  • Lead client debriefing and surveys to identify areas for service improvement.
  • Encourage and support the professional growth of team members through training and mentorship.
  • Develop and execute new ideas and strategies to enhance service delivery.
  • Manage team performance evaluations and motivate team members to achieve their best.
  • Provide personalized assistance and resolve issues while striving for continuous improvement.
  • Maintain high service standards through regular feedback collection and quality assessments.
  • Coordinate with other departments to ensure seamless service delivery.
  • Analyze data and report on key performance indicators (KPIs).

  • Team Leader

    2 weeks ago

    Cebu City, Central Visayas, Philippines Xtendops Full time ₱150,000 - ₱250,000 per year

    We're Hiring: Team Leader (BPO Setup) Are you a results-driven leader with a passion for coaching and developing high-performing teams? Join XtendOps as a Team Leader and take charge of driving operational excellence and client satisfaction from legal intake law firm account. Location: Onsite – Cebu Schedule: Night shift Experience: At least 2 years...

  • Team Leader

    7 hours ago

    Cebu City, Central Visayas, Philippines E-Solutions Full time ₱540,000 per year

    Location:1Nito Tower, CebuWork Set Up:Onsite | Full-time & ShiftingSalary:Up to Php 45,000Job Summary:We are looking for aTeam Leaderwith strong billing experience and at least2-4 years of leadershipbackground. This role requires effective communication with clients, providing daily performance reports, and coaching the team on successful sales pitch...

  • Team Leader

    7 hours ago

    Cebu City, Central Visayas, Philippines Markeian Group Corporation Full time ₱900,000 - ₱1,200,000 per year

    Job Description: Team Leader – Cha Tuk Chak Thai Street CafePosition: Team LeaderReports to: Operations Supervisor / Business OwnerOversees: Multiple branchesThe Team Leader ensures smooth operations across multiple branches by leading teams, improving sales, and maintaining quality and efficiency. This role bridges store-level operations with management...

  • Team Leader

    2 weeks ago

    Cebu City, Central Visayas, Philippines Elevare dynamics Full time ₱1,200,000 - ₱1,800,000 per year

    / RequirementsJob title: Team LeaderAccount: HealthcareType of Support: VoiceWork set up: 100% Onsite in CebuWork shift: US Business HoursSalary: up to 34K packageStart date: ASAPQualifications:• 2nd year completed/College Graduate• At least 2 years experience as a Team Leader in BPO• Preferred Healthcare experience in BPO• With Insurance background,...

  • Team Leader

    7 hours ago

    Cebu City, Central Visayas, Philippines Stark Asia Solutions Inc. Full time ₱1,500,000 - ₱3,000,000 per year

    Team Leader (Billing Account)Work Setup: OnsiteStart Date: ASAPJob HighlightsLead a high-performing Billing teamClient-facing role with daily reportingCoaching-focused TL positionJob DescriptionWe are looking for an experienced Team Leader to oversee a Billing team and ensure consistent performance delivery. The ideal candidate has strong billing knowledge,...

  • Team Leader

    1 week ago

    Cebu City, Central Visayas, Philippines Stark Asia Solutions Inc. Full time ₱80,000 - ₱120,000 per year

    Team Leader – Retail Account (Voice) Tech Tower, Cebu Business Park Work Setup: 100% Onsite Virtual Hiring ProcessJob Highlights₱32,000 Base Pay + ₱2,000 AllowanceQuarterly Incentives up to ₱7,50020% Night DifferentialCareer Growth OpportunitiesWork with a Leading Retail AccountJob DescriptionWe are looking for an experienced Team Leader to join our...

  • Team Leader

    2 weeks ago

    Cebu City, Central Visayas, Philippines Optimal Unlimited Full time ₱1,500,000 - ₱3,000,000 per year

    Testimony Video: Job Description - Team Leader - Property ManagementAbout the Role:As a Property Management Team Leader (Management Level), you will be responsible for the work quality and efficiency of a group of Assistant Property Managers, supporting them with your real estate and property management expertise as well as group and one-on-one-led...

  • Team Leader

    2 weeks ago

    Cebu City, Central Visayas, Philippines Stark Asia Solutions, Inc Full time ₱414,000 - ₱420,000 per year

    Team Leader – Retail Account (Voice)Tech Tower, Cebu Business ParkWork Setup: 100% OnsiteVirtual Hiring ProcessJob Highlights₱32,000 Base Pay + ₱2,000 AllowanceQuarterly Incentives up to ₱7,50020% Night DifferentialCareer Growth OpportunitiesWork with a Leading Retail AccountJob DescriptionWe are looking for an experienced Team Leader to join our...

  • Team Leader

    6 hours ago

    Cebu City, Central Visayas, Philippines XtendOps Full time ₱80,000 - ₱120,000 per year

    Job OverviewWe are seeking a results-driven and people-focused Team Leader to manage a team supporting a Legal Intake / Law Firm account in a BPO environment. The Team Leader will oversee daily operations, ensure service quality, and coach the team to deliver accurate intakes and exceptional client support. A background in legal intake or law firm support is...

  • Team Leader

    6 hours ago

    Cebu City, Central Visayas, Philippines Helpware Full time ₱360,000 - ₱600,600 per year

    Position Overview:The Team Leader will be responsible for managing, leading, and overseeing the activities of a team of CSRs/TSRs, ensuring that each individual meets and exceeds the standards set by the company and the client. Some primary responsibilities are as follows:Monitors the performance of each team member against specified account/program metrics...