Security Supervisor

5 days ago

Pasay, National Capital Region, Philippines SM Retail Inc Full time ₱900,000 - ₱1,200,000 per year

Job Purpose:

The Customer Relations Services Supervisor is responsible for supervising Retail Affiliates and Joint Venture Stores (RA/JV) and its security guards in implementing appropriate functions according to company standards.

Responsibilities:

PROVIDE CRS SUPERVISION

  • Implement all directives coming from Customer Relations Services Manager/Division.
  • Ensure proper manning of security guards.
  • Conduct random inspection and supervise clearing activities in area of responsibility.
  • Monitor closely suspicious customers, employees and/or contractors and other activities requiring special attention.
  • Respond and perform emergency programs in the stores.

SUPERVISE CCTV OPERATION

  • Ensure that CCTV systems are functional/operational.
  • Report unmanned areas and unusual situations and occurrences.
  • Identify vulnerable areas inside the stores and recommend improvements.

EXECUTE CRS FUNCTION

  • Conduct appropriate investigation on all incidents within the area of responsibility.
  • Provide timely reports to immediate superior.
  • Ensure data accuracy and confidentiality.
  • Assist in the conduct of drills and simulations.
  • Monitor and check time records of staff and recommend corrective disciplinary measure/s, as maybe necessary.
  • Recommend the movement of staff to immediate superior.
  • Perform other tasks as instructed by the CRS higher-ups.

Key Qualification:

  • Graduate of any Bachelor's Degree
  • At least 2 years of work experience in a Security Supervisory role
  • Certification in Basic Occupational Safety and Health (SO 2)
  • Knowledge in latest trend in Physical Security and Guard Force Supervision
  • Strong network with government security forces (Police, BFP, LGU/ Brgy officials, etc.)
  • Proficient in MS Office
  • Willing to be assigned in SM MOA

Job Types: Full-time, Permanent

Benefits:

  • Employee discount

Work Location: In person

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