Duty Supervisor, Inflight Catering Services

5 days ago

Pasay, National Capital Region, Philippines 1Aviation Groundhandling Services, Corp. Full time ₱900,000 - ₱1,200,000 per year

Department
Inflight Catering Services

Employee Type
Probationary

What is the Duty Supervisor, Inflight Catering Services role here in 1Aviation?
Assist the Terminal Manager/Station Manager/Duty Manager in managing and monitoring operational performance of the Station

What You Will Do

  • Ensures that 1Aviation's Vision, Mission and Values are achieved.
  • Ensure the station's workforce, funds and equipment are sufficient to support daily operations.
  • Promotes and ensures compliance to Quality, Safety, Security and Customer Service standard based on regulatory requirements, government laws, acceptable industry standards and company policies and procedures.
  • Ensure company policies and procedures are implemented.
  • Conduct daily briefings/de-briefings and assist the Station Manager/Duty Manager in cascading Station Notices and Memos for all personnel.
  • Alternate to the Station Manager/Duty Manager in coordinating with concerned stations and departments (e.g., NCC/HCC), for planned/unplanned flight delays/disruptions and aircraft changes.
  • Monitors station facilities (e.g., airport system/gate and counter FIDS/baggage conveyors) and reports the same to the Airport Management, Station Manager and Duty Manager.
  • Assists in managing day-to-day disruptions within authorized parameters and established policies and escalate to higher station management, items beyond his authority.
  • Ensures that his/her shift requirements in terms of resources, facilities and supplies are sufficient and equipment is operational. Any inoperative facilities are reported and monitored if acted upon by the proper department.
  • Prepares and submits required reports to the Duty Manager/Station Manager.
  • Provides corrective and preventive actions to discrepancies and delays charged to his/her assigned areas.
  • Attend and provide operational enhancements during Station meetings. Ensures that the safety and security of guests and personnel are maintained within the area of operation.
  • Relay and coordinate passenger, baggage and/or ramp operational concerns with the appropriate department and/or stations.
  • Identify and eliminate any safety hazards, safety issues or unsafe practices.
  • Performs specific functions that may be assigned by the Immediate Superior.

An Ideal Candidate for this role should possess the following:

  • Bachelor's degree holder
  • At least 2 years in related field
  • Ability to elicit confidence and build rapport among colleagues.
  • Attentive to quality and details.
  • Good analytical and decision-making skills.
  • Service and goal oriented
  • Good command of the English language
  • Incident Reporting

Experience Range Range (Years)
2 - 3 years

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