Consultant – People

2 hours ago

Manila One Ayala Tower, Philippines ING Full time ₱450,000 - ₱900,000 per year
About ING Hubs Philippines

ING Hubs PH is a global service provider within the ING Group, supporting both Wholesale Banking and Retail Banking activities across multiple countries. We are proud of our diverse workforce, collaborative culture, and commitment to innovation.

This role sits within the Enabling Circle of COO Finance (COOF) — a strategic area focused on operational excellence, people development, and transformation across ING's global services. You will play a key role in driving the People and Communication strategy through Knowledge Management, engagement, and learning enablement.

At ING, our purpose is to empower people to stay a step ahead in life and business. We believe progress is driven by people with imagination and determination to build a better future—for themselves and those around them.

Key ResponsibilitiesKnowledge Management & Enablement

- Design and deliver engaging Knowledge Management training sessions (virtual and in-person).

- Curate, review, and maintain high-quality documentation and knowledge assets.

- Develop and implement knowledge retention strategies for critical processes.

HR & People Strategy Support

- Align Knowledge Management initiatives with HR learning journeys, development plans, and People Strategy.

- Support documentation and knowledge sharing for HR processes (onboarding, performance management, talent development, financials).

- Collaborate with HR and People Enablement teams to ensure Knowledge Management practices support employee growth, engagement, and compliance.

Driving the People & Communication Agenda

- Contribute to the execution of the People and Communication strategy within COOF.

- Support initiatives that foster employee engagement, internal communication, and a knowledge-sharing culture.

Strategic & Operational Delivery

- Drive Knowledge Management initiatives aligned with departmental goals and ING's People Vision.

- Organize and manage Knowledge Management projects, timelines, and deliverables.

- Monitor Knowledge Management effectiveness using metrics and feedback, and continuously improve processes.

- Engage stakeholders across departments to promote Knowledge Management adoption and collaboration.

Key Capabilities & Minimum Qualifications

- Bachelor's degree in Information Management, Organizational Development, Communication, or Education.

- Strong understanding of Knowledge Management principles (e.g., SECI model, Nonaka-Takeuchi).

- Familiarity with information architecture, taxonomy, metadata, and content structuring.

- Proficiency in Knowledge Management tools (SharePoint, Confluence, M-Files, or similar).

- Experience supporting HR-related processes, including learning journeys and employee lifecycle documentation.

- Knowledge of change management and guiding teams through Knowledge Management-related transitions.

- Alignment with HR policies on data privacy, access control, and compliance.

- High learning agility, proactive mindset, and ability to manage multiple priorities.

- Passion for continuous improvement, innovation, and automation.

- Ability to challenge assumptions, analyze problems pragmatically, and offer convincing recommendations.

Why Join Us?

- Work in a truly global and diverse environment

- Opportunities for career growth and development

- Be part of a team shaping the future of banking

- Inclusive culture that values collaboration and innovation

Ready to Empower the Future?

If you thrive in a fast-paced, evolving environment and are passionate about knowledge sharing, people development, and organizational learning, we'd love to hear from you.

Apply now and help us change the future of banking.

  • Total Rewards Analytics

    3 weeks ago

    Manila, Philippines NRI Singapore - Manila Branch Full time

    Overview Internal Consultant at Nomura Research Institute Asia Pacific Pte Ltd Job Summary As Total Rewards Analytics Consultant, you will be an HR data analyst working on human capital strategy related management consulting projects. The ideal candidate is passionate for big data and analysis to provide insights to the business area in particular, human...

  • Accounting & Reporting Expert

    5 hours ago

    Manila (One Ayala Tower ), Philippines ING Full time ₱40,000 - ₱80,000 per year

    Financial Accounting & Reporting ExpertBackground on what ING is about: ING Hubs Philippines (ING Hubs PH) is an international part of the ING organization delivering services to many Business Units across the world for both Wholesale Banking and Retail Banking activities. Working for ING Hubs PH means working with the most diverse workforce and where no...

  • [Philippines] Sales Engineer

    4 weeks ago

    Manila, Philippines PEOPLE PROFILERS Full time

    Overview Job Reference: LR3Y3WRX Location: Manila/ Cebu/ Davao, Philippines Open for local Filipinos We are seeking 3 highly motivated and experienced Sales Engineers. As a Sales Engineer, you will be responsible for generating sales leads, building and maintaining relationships with clients, and promoting our pre-engineered building products to potential...

  • Recruiter

    5 hours ago

    Manila, National Capital Region, Philippines Found People Full time ₱80,000 - ₱120,000 per year

    Recruiter (Remote – Australia-Based Agency)About Found PeopleFound People is a Brisbane-based recruitment agency doing extraordinary recruitment for exceptional results.Our team, the Foundies, go above and beyond to connect outstanding candidates with leading Australian employers. We're expanding our recruitment team and looking for an experienced,...

  • People and Culture Lead

    5 hours ago

    Manila, National Capital Region, Philippines Cardinal Education Full time $60,000 - $90,000 per year

    About UsCardinal Education is a dynamic and collaborative educational consulting company dedicated to providing students and families with superior academic support and admissions expertise. Our rapidly growing enterprise offers Educational Consultants the opportunity to make a significant impact from the start while prioritizing exceptional experiences for...

  • Travel Consultant

    2 weeks ago

    Ayala Alabang, National Capital Region, Philippines 2371dccd-26f6-48c5-990a-c6e2d7f615b1 Full time ₱300,000 - ₱600,000 per year

    Join Our Team Now Hiring: Travel ConsultantsEmpower Journeys. Deliver Excellence. Shape Experiences.At Casto Travel Philippines Inc., we believe travel is more than just arranging tickets or trips—it's about crafting thoughtful solutions that help people explore the world, achieve business goals, and create lasting memories. We are proud to be one of the...

  • Senior Consultant, Client Services

    4 hours ago

    Philippines, Manila, One Le Grand Tower (Manila - One Le Grand) FactSet Full time $40,000 - $60,000 per year

    FactSet creates flexible, open data and software solutions for over 200,000 investment professionals worldwide, providing instant access to financial data and analytics that investors use to make crucial decisions.   At FactSet, our values are the foundation of everything we do. They express how we act and operate, serve as a compass in our...

  • General Manager

    4 weeks ago

    Manila, Philippines People Story Full time

    Our client, a bold and innovative creative technology agency, is seeking an entrepreneurial General Manager to lead its expansion in the Philippines. This agency fuses data‑driven strategy with standout creative solutions, partnering closely with leading brands and media agencies to deliver award‑winning campaign experiences. As General Manager, you’ll...

  • Security Consultant

    2 weeks ago

    Manila, Philippines Zone IT Solutions Full time

    Zone IT Solutions is seeking an experienced Security Consultant. In this role, you will provide expert advice and guidance on a range of security issues, helping to improve our clients' security posture and compliance. Responsibilities Assess clients' security policies, systems, and controls to identify vulnerabilities and areas for improvement, Develop and...

  • General Manager

    5 hours ago

    Manila, National Capital Region, Philippines People Story Full time ₱2,000,000 - ₱2,500,000 per year

    Our client, a bold and innovative creative technology agency, is seeking an entrepreneurial General Manager to lead its expansion in the Philippines.This agency fuses data-driven strategy with standout creative solutions, partnering closely with leading brands and media agencies to deliver award-winning campaign experiences.As General Manager, you'll...