Service Desk

Schedule: Monday to Friday (5:00AM - 2:00PM PHT)What are we looking for?The Service Desk Manager will possess a strong background in customer experience, ITIL, and an understanding of service management methodologies. In this crucial role, you will be instrumental in ensuring exceptional customer service, efficient incident resolution, and robust stakeholder...

What success looks like in this role:Monitors the ticket queue allocation, execution and resolution status.Identifies recurring trends, difficult-to-resolve problems and potential issues concurrent with new system releases or hardware / software upgrades.Ensures provision of end-to-end support to address identified and potential issues.Leads the service team...

The Service Desk Team Lead is responsible for overseeing the daily operations of the IT service desk, ensuring the efficient and effective resolution of user requests, incidents, and problems. This role plays a pivotal part in maintaining high service standards, ensuring compliance with ITIL best practices, and driving continuous service improvements. The...

Ramp Hiring | Virtual Process | Fast Job OfferWe're opening new opportunities for various account: Service Desk AccountWhat we offer:Up to ₱20,000 package + allowancesPaid training + performance bonusHMO coverage & night differentialVirtual hiring process (no versant, mock call, or harver)Same-day job offer once you passWho can apply?** With or without BPO...

Emerson's 130+ years of history have been filled with achievements and challenges that have driven innovative thinking and bold transformations, molding us into the company we are today. By joining us as aRemote Support Specialist, IT Service Desk,you will be joining a highly technical team that handles advanced support tasks. You will work with a highly...

The Level 2 Service Desk Analyst is responsible for overseeing the daily operations of the IT service desk, ensuring the efficient and effective resolution of user requests, incidents, and problems. This role plays a pivotal part in maintaining high service standards, ensuring compliance with ITIL best practices, and driving continuous service improvements....

We Believe in BetterWe are a global technology solutions company that powers breakthroughs for the world's leading organizations. These solutions — digital workplace, cloud, applications & infrastructure, enterprise computing and business process solutions — help people overcome obstacles and not only reach their greatest potential but go beyond it.At...

URGENT HIRING FOR IT SERVICE DESK VIRTUAL INTERVIEW PROCESS ONLY NO ASSESSMENT START ASAP GET YOUR JO NOW APPLY NOWWORK ONSITE:ETON CENTRIS, QUEZON CITYPOSITION: IT SERVICE DESKSHIFT: SHIFTING SCHEDULEJOB DESCRIPTION:Basic Active Directory knowledge. Creating user accounts, reset passwords, create groups etc.Log all calls in the Service Desk ticketing tools...

URGENT HIRING FOR IT SERVICE DESK INITIAL & FINAL VIRTUAL PROCESS ONLY NO ASSESSMENT START ASAP GET YOUR JO NOW APPLY NOWWORK ONSITE (SITES AVAILABLE):ETON CENTRIS, QUEZON CITYMCKINELY, TAGUIG CITYPOSITION: IT SERVICE DESKSHIFT: SHIFTING SCHEDULEJOB DESCRIPTION:Ensure timely response of all the tickets raised by the client end user.Provide basic in-house...

We are seeking a Service Desk Team Lead with strong customer service skills and a solid technical foundation to join our dynamic IT team. The ideal candidate will be responsible for providing first-level support to end-users through various communication channels, including email, phone, chat, and walk-ins.Key Responsibilities:Ticket Management:Create and...