Assistant Manager

3 days ago


Iloilo City, Western Visayas, Philippines WNS Global Services, Inc. Full time $40,000 - $80,000 per year
Job Description

Drive root cause analysis, and implement key programs and initiatives to drive improvement of focus metrics such as Sales, CAS, CES, Quality, etc. Assesses training and development needs through surveys, interviews, focus groups, and communication with managers, instructors, and customer representatives. Creates, organizes, plans, and deliver various forms of onboarding, orientation, and skills training for employees Facilitate new hire training for Pre-process batches Creates and/or acquires training procedure manuals, guides, and course materials. Maintains records of training and development activities, attendance, results of tests and assessments, and retraining requirements. Evaluates program effectiveness through assessments, surveys, and feedback. Focus Metric management through Agent/ Team Leader Skill Mapping and development Front-end skill management initiatives including coaching & training

Qualifications

Excellent verbal and written communication skills. Strong presentation skills. Adept with a variety of multimedia training platforms and methods is a plus. Ability to evaluate and research training options and alternatives. Ability to design and implement effective training and development. Extremely proficient with Microsoft Office Suite and related program software.


  • Executive Assistant

    4 days ago


    Cebu City, Central Visayas, Philippines Project Assistant Full time

    OverviewWe are seeking a highly skilled Executive Assistant to join our team here Cebu. This role is pivotal in supporting our CEO, Project Manager, and Account Management staff. The ideal candidate has a decent technical background, with their own laptop and transportation. If you are organized, tech-savvy, and ready to contribute to a forward-thinking...

  • Assistant Manager

    1 week ago


    Iloilo City, Western Visayas, Philippines Teknowiz Full time

    OverviewJob Title: Assistant Manager - Training/Process TrainingLocation: Megaworld, ILO (Onsite)Shift: Morning / NightReq: 3-5 yrs of experience in training in a BPO setting.Morning Shift – ResponsibilitiesDrive root cause analysis, and implement key programs and initiatives to drive improvement of focus metrics such as Sales, CAS, CES, Quality,...

  • Assistant Manager

    3 days ago


    Iloilo City, Western Visayas, Philippines T3Cogno Full time $60,000 - $100,000 per year

    Assistant Manager/Sr. Executive (Compliance, Information Security)Work Location: Ilo-iloDesignation/Role:Assistant ManagerExperience: 6 to 9 years of experience in Compliance, Information Security and BCM DomainsDepartment: Compliance and Information SecurityWork Timing: 9 hours/day; 5 days a week, should work as per US and Manila Ops shift...

  • Assistant Manager

    3 days ago


    Iloilo City, Western Visayas, Philippines RSD Human Resource Management Consultancy Full time ₱750,000 - ₱900,000 per year

    Designation/Role: Assistant Manager / Senior ExecutiveExperience: 5 years of experience in Compliance, Information Security and BCM DomainsDepartment: Compliance and Information SecurityWork Timing: 9 hours/day; 5 days a week, should work as per US and Manila Ops shift timingsQualifications: Graduate (any stream)Professional Certifications: ISO27001 Lead...


  • Iloilo City, Western Visayas, Philippines SM Supermalls Full time

    Experience RequirementThe Assistant Mall Manager shall have an extensive experience and proven track-record in the field of Marketing and Sales, Property Development, Building Administration, Customer Service and Business Operations in a managerial capacity.Excellent communication skills and able to relate well with all levels in the organization.Work...


  • Iloilo City, Western Visayas, Philippines Jollibee Group Full time ₱800,000 - ₱1,200,000 per year

    The Assistant Restaurant Manager (ARM) helps the Restaurant Manager (RM) in achieving sales targets by recommending promotional activities for Packaged Programs to support the sales strategy designed by the RM. Responsibilities also include assisting in the effective implementation of the store's programs.JOB QUALIFICATIONS:Bachelor's Degree preferably of...


  • Iloilo City, Western Visayas, Philippines SMDC Full time

    Job SummaryActs as management's principal assistant and consultant in the development of HSE programs to prevent accidents, eliminate hazards from workplace, and correct unsafe practices, while ensuring compliance to all health and safety reporting, regulatory and statutory requirements.Job DescriptionReports to the Cluster Safety Manager on all HSE...


  • Iloilo City, Western Visayas, Philippines SMDC Full time $40,000 - $80,000 per year

    JOB SUMMARYThe Assistant Project Marketing Manager will support the development and execution of marketing campaigns and initiatives to promote SMDC projects. This role requires a strategic thinker with strong project management skills, a deep understanding of marketing campaigns. The ideal candidate will have agency or real estate marketing experience,...


  • Iloilo City, Western Visayas, Philippines SM Development Corporation Full time ₱650,000 - ₱780,000 per year

    JOB SUMMARYThe Assistant Project Marketing Manager will support the development and execution of marketing campaigns and initiatives to promote SMDC projects. This role requires a strategic thinker with strong project management skills, a deep understanding of marketing campaigns. The ideal candidate will have agency or real estate marketing experience,...


  • Iloilo City, Western Visayas, Philippines Kavi Global Full time $70,000 - $120,000 per year

    We are currently seeking seasoned Call Center Leaders to manage our healthcare claims processing delivery center. This leadership position involves overseeing Assistant Managers and managing a team of 50 Claim Resolution Specialists. The role is performance-focused, requiring strong leadership, organization, and people skills.Ideal candidates should have...