Retail QA Manager
4 days ago
TASQ is urgently looking for an on-site Quality Assurance Manager for its retail call center in Makati. The pre-screening interview will take place over the phone.
**Position Overview: QA Manager for Retail (Makati)**
**Shift:**
- Shifting Schedule
**Work Arrangement:**
- Onsite in Makati
**Requirements:**
- The hiring team seeks candidates with experience in managing multiple programs and sites for quality assurance.
- Six Sigma certification is required.
- Responsible for monitoring and assessing the quality of both inbound and outbound calls, as well as other customer contact methods (such as email and chat), ensuring they meet quality standards.
- Documents quality issues and performance metrics for management evaluation.
- Provides insights to support the feedback and formal training processes for team members handling calls.
- Holds expertise in a specific discipline while having a comprehensive understanding of related areas.
- Often leads the development of new solutions for programs, complex projects, processes, or activities.
- Acts as the final decision-maker in the field, and coaches, mentors, and trains others in their area of expertise.
- Ensures the execution of short to medium-term activities within the business area or supports sub-functions in alignment with the department's strategy.
-
QA Manager
4 days ago
Makati City, National Capital Region, Philippines Ascendion Full time $104,000 - $130,878 per yearRoles & ResponsibilitiesDefine QA strategy, test plans, and scopeEstimate testing effort and allocate resourcesLead and mentor QA team membersEnsure adherence to QA processes and best practicesDrive test automation and improve efficiencyTrack and report quality metrics (defect density, test coverage, release quality)Collaborate with product managers,...
-
QA Manager
2 weeks ago
Mandaluyong City, National Capital Region, Philippines Testronic Full time ₱900,000 - ₱1,200,000 per yearTestronic is a long-established supplier of outsourced QA to video games developers. Our key clients include some of the biggest "AAA" studios in the industry. Many customers are based in North America, but we also serve a good number of, usually smaller, studios in Europe.With a total headcount of 2000 people. The three largest offices we operate out of...
-
QA Lead
6 days ago
Makati City, National Capital Region, Philippines Security Bank Corporation Full time ₱500,000 - ₱1,000,000 per yearAbout the roleAs QA Lead of Underwriting Team, you are responsible to effectively manage the operations of the underwriting support unit. Oversees and takes responsibility for the overall performance of the quality assurance officers. Provides support in maintaining, publishing, and communicating underwriting policies and procedures to stakeholders. Devises...
-
Lead QA
18 hours ago
Makati City, National Capital Region, Philippines Onward Worldwide Management & Consultancy Services Inc. Full time ₱1,200,000 - ₱2,400,000 per yearJob Description:Leading and managing the QA culture practices processes and documentations.Create, implement, and manage the functional and non-functional test plan.Communicating with other stakeholders such as Product Owner, Product Designers, Developers, and Infrastructure EngineersCollaborate to formulate and improve the QA Test planChecking the daily...
-
QA Lead
2 weeks ago
Makati City, National Capital Region, Philippines People Matter PH Full time ₱1,200,000 - ₱1,600,000 per yearWe're hiring a Quality Assurance (QA) Lead to support the delivery of an enterprise software platform used across Europe and the Asia Pacific region. In this role, you'll collaborate with globally distributed teams, create and oversee testing plans, uphold QA standards, and help ensure smooth platform implementation.Key ResponsibilitiesQA &...
-
QA Specialist
6 days ago
Makati City, National Capital Region, Philippines Ebizolution Full time ₱30,000 - ₱60,000 per yearAs a Senior QA Specialist, he/she will lead and execute quality assurance activities to ensure the delivery of high-quality products or services. Responsibilities will include developing and implementing QA processes, methodologies, and test plans to identify and address defects and ensure adherence to quality standards. Mentor and guide junior QA team...
-
qa/qc
6 days ago
Makati City, National Capital Region, Philippines TRITECH MACROSYSTEM INC. Full time ₱900,000 - ₱1,200,000 per yearWhat you'll be doingDeveloping and implementing comprehensive quality assurance and quality control (QA/QC) plans and proceduresConducting regular site inspections, testing, and audits to identify and address any quality-related issuesCollaborating with project managers, engineers, and contractors to resolve quality-related problems in a timely and effective...
-
Business Analyst with QA experience
6 days ago
Makati City, National Capital Region, Philippines TigerUX Full time ₱900,000 - ₱1,200,000 per yearA good understanding of retail business and supply chainAnalyze data to understand business processes, products, and servicesIdentify areas for improvementCreate models to support business decisionsMake recommendations to increase profitabilityEnsure new products and services meet business needsPrioritize tasks and projectsCommunicate findings to...
-
Makati City, National Capital Region, Philippines Ikano-Retail Full time ₱900,000 - ₱1,200,000 per yearCompany Description IKEA is the world's largest home furnishing retailer with 460 stores across more than 60 countries. IKEA Philippines is part of Ikano Retail, one of 12 IKEA franchisees and the only one owned by the family of Ingvar Kamprad, who founded IKEA in 1943.IKEA Philippines creates a better everyday life by offering a wide range of well-designed,...
-
Retail Operations Manager
4 days ago
Makati City, National Capital Region, Philippines RYCO Inc. Full time ₱480,000 per yearAbout UsWe are an emerging player in the tire retail and automotive servicing industry in the Philippines. We provide high-quality tires and professional car care services, with an expanding network of retail branches. We are looking for a Retail Operations Manager to take charge of our store operations and help drive our growth journey.Role OverviewThe...