Night Manager
5 days ago
The Night Manager Role
Join the team at La Maja Rica Hotel as a Night Manager, working full-time in our Tarlac City, Tarlac location. In this essential role, you will be responsible for overseeing the smooth operation of the hotel during the overnight hours, ensuring a high level of guest satisfaction and maintaining the security and upkeep of the property.
Key Responsibilities
- Manage the hotel's overnight operations, including check-ins, check-outs and guest requests
- Monitor hotel security and address any issues or emergencies that may arise
- Coordinate with the housekeeping and maintenance teams to ensure the hotel's facilities are well-maintained
- Respond to guest inquiries and complaints in a professional and timely manner
- Prepare and submit detailed reports on the hotel's overnight activities
- Assist with the training and supervision of the night shift team
- Liaise with the day management team to ensure a seamless transition between shifts
What We're Looking For
- Proven experience in a night management or supervisory role within the hospitality industry
- With Hotel Experience
- Excellent communication and interpersonal skills, with the ability to provide exceptional customer service
- Strong problem-solving and decision-making abilities, with the confidence to handle emergencies and unexpected situations
- Proficient in using hotel management software and other relevant technology
- A flexible and adaptable approach, with the ability to work effectively during overnight hours
- A passion for the hospitality industry and a commitment to delivering a high-quality guest experience
- Ability to handle stress and manage emergencies.
- Strong attention to detail and organizational skills.
- Knowledge of hotel operations, including reservation systems and accounting software.
- Flexibility to work overnight shifts, including weekends and holidays.
- Male or female
About Us
La Maja Rica Hotel is a luxury hospitality brand with a reputation for excellence in the Tarlac region. Our mission is to provide our guests with an unforgettable experience by delivering exceptional service, world-class amenities, and a warm, welcoming atmosphere. As we continue to grow and expand, we are always looking for talented individuals to join our dynamic team.
If you are passionate about the hospitality industry and are ready to take on the challenge of the Night Manager role, we encourage you to apply now.
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