Import / Export Specialist

2 days ago

Ortigas, Philippines Offshore Business Processing Full time ₱500,000 - ₱1,000,000 per year

Job Summary

  • HMO on Day 1

  • Receive promising perks and rewards

  • Experience travel opportunities

  • Get recognized for what you do

  • Achieve work-life balance

  • Improve exponentially with enhanced learning

Operations


• Creating and managing orders for new shipments


• Creating import and export FCL, LCL, and Air forwarding jobs


• Sending pre-alerts, manifest, arrival notice, forwarding instructions and other documents


• Lodging Sea Cargo, Export Customs Manifest, PRA


• Sending documents to brokers for Import Clearance, EDN request for Export Clearance


• Sending cartage advise, EDO, and other necessary documents to transport


• Coordinate cartage with transport and client


• Monitor customs clearance, follow up on missing documents and requirements to complete clearance


• Send invoices to the clients once costing is approved and follow-up payment


• Send payment request for COD payments such as: disbursements to broker, port charges to shipping line


• All email correspondence

Accounting


• Check costs and approve invoices


• Reconcile statement with accounts payable


• Attach all invoices to EDOCS

Customer Service and Sales Support


• Answer phone calls and respond to emails from clients


• Create potential clients in Client Intelligence and build database based on information provided


• Draft quotes; follow-up feedback on proposals generated


• Any other tasks that may be assigned by the client/Team Leader

  • Recent and solid 3 to 4years of experience in Freight Forwarding, Shipping or Logistics is a MUST

  • Good customer service skills

  • Excellent English skills in both written and oral

  • Ability to cope with repetitive or continuous support queries

  • Solid computer skills with the ability to learn new systems quickly

  • With positive attitude towards difficult situation

  • Must be amenable to any work schedule as assigned

  • Must be willing to work in Cubao site

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