Senior Business Lead

Senior Business Leads

About the Program: GFG LEAD is Grab Financial Group Philippines' leadership development initiative. It is designed to cultivate a pool of future-ready business leaders who will help scale our inclusive fintech offerings across lending, payments, insurance, and ecosystem services.

This 12-month rotational program immerses selected high-potential professionals in core GFG operations, delivering real-world projects that move the needle for our business and communities. The role will provide both breadth and depth of experience in a fast-paced, impact-focused environment.

What you'll be doing: As a Business Senior Associate, you will

Rotational project work (Functional assignments)

You will rotate across 2 major teams during the program, such as:

Lending & Credit Ops – Design GTM experiments, support driver or merchant loan campaigns, assist in portfolio risk analysis, and work with Product and Collections teams

Merchant Payments & QR – Support merchant onboarding, data-driven incentive programs, and contribute to "Tap & Scan" or GrabPay ecosystem launches

Insurance Solutions – Conduct market research for inclusion pilots, support regulatory submissions, and co-design bundled products for drivers or merchants

Strategic Projects or Regulatory Engagement – Participate in new project incubation (e.g., fuel cards, pay-later), or support regulatory planning and public affairs initiatives

Cross-functional collaboration

Partner closely with Product, Operations, Strategy, Risk, and Commercial teams

Prepare business analyses, market scans, and pilot designs for new initiatives

Participate in workstreams that touch partner management, collections, or tech

Data & execution

Translate project insights into actionable recommendations and implementation plans

Build dashboards, update trackers, and monitor progress on key metrics

Contribute to program documentation, user testing feedback, and sprint reviews

Capstone & leadership exposure

Lead a final capstone project tied to a real GFG challenge (e.g., pricing, GTM playbook, new segment entry)

Present findings and recommendations to GFG's leadership team

Receive mentoring support from Grab's senior leaders

Your day-to-day may include

Sitting in on cross-functional sprint meetings or check-ins

Shadowing a product manager, lending lead, or commercial head

Supporting the launch of a pilot or campaign by coordinating with external vendors or internal ops

Preparing data packs or synthesizing findings from customer or merchant interviews

Drafting comms, internal memos, or postmortems for experiments or mini launches

Attending learning sessions, quarterly retros, and feedback rounds with your program sponsors

Qualifications:

2 to 5 years of experience in fintech, banking, consulting, digital commerce, or government programs

Strong analytical and communication skills

Exposure to business operations, projects, or product launches preferred

Proficiency in Google Workspace or Microsoft Office; automation, Python, Google Apps Script, and SQL or data tools are a plus

Self-starter with high ownership and a collaborative mindset

Able to navigate ambiguity and shifting priorities

Passionate about inclusive finance and using technology to create impact

Values-aligned with Grab's 4Hs: Heart, Hunger, Honour, Humility

What success looks like

Delivering high-quality work outputs across two rotations

Positive feedback from rotation managers and functional leads

Demonstrating growth mindset and adaptability to new business contexts

Completing a capstone project that solves a real GFG problem

Earning a pathway into a permanent G4–G5 role or extended leadership pipeline position

Organizational support

Leadership Sponsor: CJ Lacsican

People Operations Sponsor: Pauline de Guzman

Internal mentors, monthly check-ins, and quarterly reviews

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Core competencies to prioritize:

1. Strategic and Analytical Thinking

Able to structure ambiguous problems

Comfortable with data, analytics, and synthesizing insights into business actions

Experience in market scanning, pricing, or GTM analytics is a plus

1. Execution Agility
   
   Proven ability to operate in fast-paced, evolving environments
   
   Comfortable juggling competing priorities, shifting timelines, and experimentation
   
   Experience in launching pilots or managing projects end-to-end

2. Cross-Functional Collaboration
   
   Skilled at engaging with product, ops, risk, and external stakeholders
   
   Clear communicator—both in structuring arguments and presenting insights

3. Digital and Commercial Fluency
   
   Working knowledge of fintech, lending, payments, or insurance concepts
   
   Comfortable with tech-driven business models and platform economics

4. Grit and Ownership
   
   Self-starter with initiative and accountability
   
   Ability to manage upward and adapt to matrix setups

5. Social Impact and Mission Fit
   
   Passion for inclusive finance, digital enablement, and economic mobility
   
   Understands or is willing to learn the "livelihood lens" of GFG and Grab's ecosystem

Emerging industries and talent sources

A. Fintech

Target profiles: Biz dev analysts, junior product ops, GTM associates, credit risk analysts

Examples: Maya, BillEase, TendoPay, Tonik, Atome, Plentina, or startups from YGG/IdeaSpace/AIM-Dado Banatao incubators

B. Traditional Banking

Target profiles: Young professionals in management associate programs or retail credit, collections, or SME banking

Examples: UnionBank's UBPXcellerator, BPI or RCBC Future Leaders program, ING digital banking team

C. Digital-first Startups & Platforms

Target profiles: Strategy, operations, and commercial leads in e-commerce, mobility, or SaaS

Examples: Kumu, Edamama, PayMongo, Sprout, 917Ventures portfolio, or former Uber/Grab alums

D. Government and Public Programs

Target profiles: Analysts or project managers from DOF, DICT, or BSP on digital inclusion projects; or consultants working on World Bank/ADB financial inclusion initiatives

E. Consulting & Data Strategy

Target profiles: Associates from consulting firms or boutique research/data firms (e.g., AlphaBeta, Thinking Machines, PwC PH Digital, Stratpoint, etc.)

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Process

1. Talent acquisition
2. Optimum interview
3. Business case
4. Grab interview (1 or 2)
5. Offer

Business case

Title: Project Pulse: Unlocking GrabPay Adoption for Micro-Merchants in the Provinces

Case Prompt: GrabPay is well-known in Metro Manila, but adoption among micro-merchants in provincial areas remains low. These merchants typically prefer cash or GCash.

Imagine you are part of the Grab Financial Group PH task force assigned to Project Pulse—a rapid initiative to onboard and activate 1,000 small sari-sari stores, karinderias, or tricycle terminals across 3 provincial areas (e.g., Iloilo City, Cagayan de Oro, and Baguio) to start using GrabPay QR for payments and GrabFin services (e.g., merchant loans, micro-insurance).

Your Challenge: In 3–4 slides, show how you would design and execute a 60-day pilot to make this happen.

Slide Guidance (for candidates)

Slide 1: Opportunity & Problem Framing

What's the real barrier for adoption?

Why does solving this matter to Grab?

Slide 2: Your Big Idea – The Pilot Plan

Describe your go-to-market approach: messaging, channel, people, tactics

How will you convince micro-merchants to try GrabPay?

Slide 3: Execution Details

What are your milestones, KPIs, and budget assumptions?

Who are your must-have partners? What resources do you need?

Slide 4 (Optional): Risk & Innovation Lens

What could go wrong, and how would you solve it?

How does this scale beyond the pilot?

What we're looking for:

Insightful framing of user or market behavior

Clear action plan with achievable but ambitious milestones

Scrappy, creative thinking—bonus for local flavor or viral growth hacks

Awareness of GFG products and ecosystem integration (GrabPay, Loans, Rewards)

Thoughtful use of limited resources and stakeholder alignment

Job Type: Full-time

Pay: Up to Php85,000.00 per month

Benefits:

• Company Christmas gift
• Company events
• Health insurance
• Opportunities for promotion
• Paid training
• Promotion to permanent employee

Work Location: In person