Salesforce Commerce Cloud Specialist
1 week ago
We're looking for a skilled and detail-oriented Salesforce Commerce Cloud (SFCC) Specialist to drive the setup, configuration, migration, and ongoing optimisation of our eCommerce platform.
This role is a functional/technical hybrid — not purely a developer role, but one that requires deep SFCC expertise, the ability to collaborate closely with developers, and a strong understanding of how to align platform capabilities with business goals to ensure seamless operations.
Salary: ₱30,000–₱40,000
Work Setup: Office-based / Onsite
Schedule: Monday to Friday | 7:00 AM – 4:00 PM
Key Responsibilities
- Coordinate and manage the migration and setup of the Salesforce Commerce Cloud B2C platform
- Configure platform settings: catalogs, pricing, product hierarchies, promotions, and user roles
- Collaborate with developers, designers, and project managers to ensure smooth technical delivery
- Manage sandbox environments, assist with User Acceptance Testing (UAT), and coordinate release planning
- Monitor system performance and proactively troubleshoot platform issues
- Align platform features and functionalities with sales, marketing, and customer service objectives
- Train internal teams on SFCC backend operations and processes
- Document workflows, feature releases, and support procedures
Development & Integration Tasks
- Develop, configure, and maintain scalable SFCC B2C solutions
- Work with SFRA (Storefront Reference Architecture) and/or legacy SiteGenesis
- Integrate custom cartridges, APIs (payment, CRM, ERP, shipping), and backend services
- Write clean, modular code using JavaScript, ISML, , JSON, AJAX
- Conduct code reviews, performance tuning, debugging, and implement security best practices
- Prepare technical documentation, manage deployment pipelines, and support roadmap planning
Certifications (Preferred/Required)
- Salesforce B2C Commerce Functional Certification (highly preferred)
- Salesforce B2C Commerce Architect Certification (a plus)
- Salesforce Platform App Builder Certification (beneficial)
Experience & Skills
- 3–5+ years of hands-on experience with Salesforce Commerce Cloud (formerly Demandware)
- Proven experience in B2C Commerce architecture, implementation, and platform management
- Deep understanding of SFRA, platform limitations, and commerce workflows
- Strong knowledge of:
- JavaScript, HTML5, CSS3, ISML, JSON, XML
- REST/SOAP API integrations and third-party connectors
- GIT, Jenkins, CI/CD tools, and version control systems
- Experience with integrations like Klaviyo, Stripe, Adyen, NetSuite, and SAP
- Familiarity with Salesforce Order Management System (OMS) and CRM tools
- Strong communication and business analysis skills — able to bridge technical and non-technical teams
- Experience working in Agile environments, using tools like Jira, Trello, and Confluence
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