Clinical Educator

4 days ago

Pasig, National Capital Region, Philippines ICU Medical Full time $40,000 - $80,000 per year

Position Summary:

The Clinical Educator functions as a clinical and product expert and is responsible for working with the ICU Medical sales team to advance the sales process and maximise customer satisfaction through in-service education and training programs, clinical and product trouble-shooting, and follow-up activities.

Essential Duties & Responsibilities:

  • Conducts and leads in-services and educational sessions relative to ICU products during evaluations, conversions and trouble-shooting
  • Promotes/sells/secures opportunities for product training & support from existing and prospective customers through a relationship-based approach
  • Demonstrates products and services to existing/potential customers and assists them in selecting those best suited to their needs in collaboration with sales & management team
  • Demonstrate a detailed understanding of product range and clinical application
  • Assists the sales team with the provision of effective clinical support, teaching and education of ICU products
  • Delivery of programs to support ICU products in the clinical setting
  • Makes telephone calls and in-person visits and presentations to customers as directed
  • Supplies management with oral and written reports on customer needs, problems, interests, competitive activities, and potential for new products and services as required
  • Keeps up to date with product applications, technical services and changes in clinical demands
  • Foster teamwork and conduct work consistent with company policies at all times
  • Abide by and perform to the best of his/her abilities all functions, duties and responsibilities as assigned by ICU
  • Comply with the orders and instructions given from time to time by ICU through its authorized representatives
  • Shall not disclose any Confidential Information in respect of the affairs of ICU to any unauthorized person
  • Perform any other administrative or non-administrative duties as assigned by any representative of ICU from time to time either through direct written order or by oral assignment.

Knowledge, Skills & Experience:

  • Demonstrated clinical teaching and facilitation skills
  • Understanding of teaching and learning in the healthcare environment Proven record of successful performance achievements
  • Strong communication skills
  • Solid relationship building skills

Education and Qualifications:

  • Bachelor's degree

Minimum Qualifications:

  • Must have the legal right to work in the Philippines
  • Must have a valid driver's license

Travel Requirements:

  • Typically requires more than 80% travel in role via regular customer visits

Physical Requirements and Work Environment:

  • Customer site visits may require work to be performed within a hospital or clinical setting. Guidelines established for working in such an environment must be followed.
  • Regular travel is required in order to reach customer sites.

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