Clinical Appeals Nurse

Company Description

At Coronis Health, we specialize in revenue cycle management (RCM) with a focus on simplifying complexities for healthcare providers to enable them to deliver exceptional patient care. We offer tailored solutions for billing optimization, claims management, and actionable insights to support growth and scalability for each unique practice. Coronis Health is trusted by thousands of healthcare organizations nationwide for managing medical billing and RCM operations. Our commitment to technology, security, and innovation drives our mission to achieve financial health, operational excellence, and strategic success for our clients.

JOB SUMMARY

Clinical Appeals Specialist is responsible in writing a compelling and effective appeal based on the

clinical Documentation, payer-specific policies and is compliant to Federal and State policies. The

Clinical Appeals Specialist is responsible for appeals and follow-up on clinical denials, providing

appropriate denial information to be submitted to departments to ensure systems, processes and

measures of effectiveness are created and implemented to resolve root cause issues and reduce/

eliminate denials. The Clinical Appeals Specialist ensures that appeals are submitted in a timely

manner.

ESSENTIAL DUTIES AND RESPONSIBILITIES

1. Performs medical record reviews concurrently and/or retrospectively and be able to determine why cases are denied and whether an appeal is required.
2. Able to review clinical denials in a timely manner and appropriately utilizing clinical criteria sets such as of InterQual criteria (Acute, Procedures, etc.). If clinical review does not meet IQ criteria, other pertinent clinical facts are utilized to support the appeal. Pertinent clinical facts include, but are not limited to, documentation preventing a safe transfer/discharge or documentation of medically necessary services denied for no authorization.
3. Able to write an effective and efficient appeal based on clinical documentation and payerspecific policies and client-specific instructions.
4. Able to think critically and able to use clinical judgment in providing effective and wellsupported appeals.
5. Maintains thorough and current knowledge in clinical expertise and stay relevant in the fastchanging trends in healthcare, reimbursement methodologies and utilization.
6. Able demonstrate basic patient accounting knowledge i.e., UB04 claim form and Explanation of Benefits ("EOB") components, adjustments, credits, debits, balance due, patient liability, etc.
7. Able to read and understand medical abstract information from handwritten to type written medical record.
8. Demonstrates proficiency in utilization of electronic tools and competency in Microsoft Office.
9. Able to observe specific payer guidelines for appeal submission and ensures compliance to law and regulations.
10. Other tasks/functions that may be assigned by the company as per business requirement; these may change from time to time to reflect the changing requirement of your position and our business.

MINIMUM REQUIRED QUALIFICATIONS (SKILLS, KNOWLEDGE AND ABILITIES)

Education and/or Experience:

1. Bachelor of Science in Nursing graduate
2. Must be Registered Nurse and with active PHRN or USRN license.
3. At least 6 months of Appeals writing experience

Knowledge and Skills:

1. Strong writing and grammatical skills
2. Above average written and verbal communication skills
3. Demonstrates proficiency in the application of medical necessity criteria.
4. Ability to conduct intensive research regarding State/Federal guidelines and other regulatory processes.
5. Excellent communication skills in verbal and professional letter writing skills.
6. Able to think critically.
7. MS Office proficient
8. Ability to multi-task.
9. Ability to work with minimal supervision and able to work under pressure within the given timeframe.
10. Self-motivated, customer-oriented and a strong team player
11. Must be a team player, and can also work independently, with minimal supervision.
12. Take initiative, accept responsibilities and has a sense of urgency.
13. Amenable to work on shifting work schedule in a 24x7 environment