Communications Trainer

2 weeks ago


Pasay, National Capital Region, Philippines TASQ Staffing Solutions Full time $150,000 - $300,000 per year
About the job: Communications Trainer - MOA Pasay | Onsite

Work Setup: 100% Onsite (MOA Pasay)

Work Schedule: Graveyard Shift

Requirements:

  • College Graduate of any course
  • At least 2 years of BPO experience (Minimum Qualification)
  • At least 1 year of Foundation Skills/Product Training Experience
  • Open to ESL and LPT experience with minimum qualification of 2 years BPO experience
  • Excellent Communication Skills

Responsibilities:

  • Monitor calls of agents to identify behaviors, coaching, and learning needs on soft skills pertinent to call handling and customer experience.
  • Conduct one-on-one coaching with agents to develop or enhance ideal customer experience behaviors.
  • Conduct learning sessions on customer experience for both agents and support (e.g., AMs).
  • Develop materials and conduct Foundation Skills Training (FST) when needed.
  • May help the CE AM and/or CE LAM prepare for and/or conduct learning and development sessions for support.
  • Help the CE AM and/or CE LAM gather, measure, and analyze data to gauge the effectiveness of the CE projects program and its parts/projects on a regular basis.


  • Pasay, National Capital Region, Philippines NAVSTARS AVIATION SERVICES INC Full time

    Job Overview:We are seeking an experienced Business English Language Trainer to deliver engaging and effective training programs to our corporate employees. This training is specifically designed for our employees to enhance their customer service skills and improve proficiency in business communication, including writing, speaking, and listening.Key...

  • Trainer

    2 days ago


    Pasay, National Capital Region, Philippines Happy Bing Chun Corp. Full time

    About the role We are seeking a passionate Trainer to join the team at Happy Bing Chun Corp. in Pasay City, Metro Manila. As a Trainer, you will be responsible for delivering engaging and effective vocational training program to our diverse student body. This full-time role is crucial in supporting our mission to provide high-quality education and skills...

  • Process Trainer

    1 week ago


    Pasay, National Capital Region, Philippines TASQ Staffing Solutions Full time

    Work Setup: 100% Onsite (MOA Pasay)Work Schedule: Graveyard shift Responsibilities:2 years Process Trainer experienceExcellent communication skills2 years in college w/o back subjects Qualifications:Lead and co-lead new hire classes and continuing education training for both new hire trainees and tenured agentsMonitors and completes daily attendance...


  • Pasay, National Capital Region, Philippines TASQ Staffing Solutions Full time

    About the Job: Process Trainer (MOA Pasay) | OnsiteWork Setup: 100% Onsite (MOA Pasay)Work Schedule: Graveyard shiftResponsibilities:2 years Process Trainer experienceExcellent communication skills2 years in college w/o back subjects Qualifications:Lead and co-lead new hire classes and continuing education training for both new hire trainees and tenured...


  • Pasay, National Capital Region, Philippines Access Healthcare Services Manila, Inc. Full time

    The role Access Healthcare Services Manila, Inc.' is seeking a experienced PHRN Clinical Trainer to join our UMR team based in Pasay City Metro Manila. This is a full-time position and will play a crucial role in delivering high-quality training to our clinical staff.Key responsibilitiesDevelop and deliver comprehensive training programs to ensure clinical...


  • Pasay, National Capital Region, Philippines ePERFORMAX Contact Centers Corporation Full time

    Responsibilities:Remotely diagnosing, documenting, and resolving issues involving hardware or networking servicesSupporting the deployment and installation of new equipmentEffectively facilitate program-specific and ePerformax training and orientations to successfully transfer knowledge, skills and behaviors to incoming trainees and employees.Identify...


  • Pasay, National Capital Region, Philippines TTEC Full time

    Your potential has a place here with TTEC's award-winning employment experience. As a Senior Trainer, Learning and Leadership working onsite in Five Ecom, Pasay, you'll be a part of bringing humanity to business. #experienceTTECOur employees have spoken. Our purpose, team, and company culture are amazing and our Great Place to Work certification in The...


  • Pasay, National Capital Region, Philippines Visa Full time

    Visa is a world leader in payments and technology, with over 259 billion payments transactions flowing safely between consumers, merchants, financial institutions, and government entities in more than 200 countries and territories each year. Our mission is to connect the world through the most innovative, convenient, reliable, and secure payments network,...


  • Pasay, National Capital Region, Philippines Metropolitan Bank & Trust Company Full time

    Be #InGoodHands with MetrobankHere at Metrobank, we don't simply hire employees—we hone future leaders. We provide opportunities that enhance your skills and unlock your talents, helping you evolve into a well-rounded individual. We supply you with all the pieces you need to do your best work, unleashing your full potential to help you secure your future...


  • Pasay, National Capital Region, Philippines Metropolitan Bank & Trust Company Full time

    Be #InGoodHands with MetrobankHere at Metrobank, we don't simply hire employees—we hone future leaders. We provide opportunities that enhance your skills and unlock your talents, helping you evolve into a well-rounded individual. We supply you with all the pieces you need to do your best work, unleashing your full potential to help you secure your future...